About Us:

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Black Desert Resort, located in the stunning landscape of Southern Utah, offers a unique luxury experience amidst breathtaking natural scenery. Our resort features a championship 19-hole golf course designed by Tom Weiskopf, luxurious accommodations, and a variety of amenities including upscale dining options, a state-of-the-art conference center, spa, and retail options. We cater to discerning guests seeking a unique and high-end experience, offering them impeccable accommodations, world-class amenities, and an unforgettable stay. As a valued member of the Pyramid Global family, you'll enjoy comprehensive benefits, including a 401k with a company match and recognition programs tailored to celebrate your dedication. Join us at Black Desert Resort, where your career is not just a job but an immersive experience in a desert oasis that captures the spirit of Ivins, UT. Your journey toward a fulfilling career in this unique setting starts here. Welcome to a workplace as extraordinary as the landscape that surrounds it!

Job Summary:

A Doorman/Bellman at Black Desert Resort is responsible for providing a warm and welcoming first impression to guests, assisting with luggage, driving resort vehicles to transport guests, and ensuring a seamless arrival and departure experience. This position reports to the Front Office Manager or Guest Services Manager and plays a vital role in delivering exceptional guest service.

Job Specification:

Location: Onsite at Black Desert Resort

Shift & Schedule: Year-Round / Full Time

Pay Range: $13.00/hour plus Tips. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. If hired into a tipped position, guaranteed to make a minimum of $16/ hour inclusive of tips

Why Join Us:

• Competitive Wages and Benefits: Comprehensive health insurance, retirement plans, employee dining room, paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.
• Dynamic Environment : Opportunity to work with an amazing team in a luxurious resort setting with diverse amenities.
• Career Growth: Opportunities for professional growth and advancement in the hospitality industry.

Job Responsibilities but not limited to:

• Greet guests warmly and provide assistance with luggage and other items upon arrival and departure.
• Escort guests to their rooms, providing information about the resorts amenities and services.
• Assist with the transportation of luggage to and from guest rooms in a prompt and courteous manner.
• Drive resort vehicles to transport guests to various locations within the resort or local area.
• Help maintain the cleanliness and order of the lobby, entrance, and surrounding areas.
• Provide information about local attractions, dining options, and transportation services.
• Coordinate with the front desk to ensure smooth and efficient check-in and check-out processes.
• Respond to guest requests and inquiries promptly and professionally.

Preferred Qualifications and Skills:

• Previous experience in a similar role in a hospitality setting is preferred.
• Valid Utah driver's license and satisfactory driving record.
• Strong communication and interpersonal skills.
• Ability to work efficiently under pressure and handle multiple tasks.
• Friendly and approachable demeanor with a passion for providing excellent customer service.
• Strong organizational and multitasking abilities.
• Ability to handle the physical demands of the job, including standing for extended periods and lifting heavy items.