Customer Service Representative

job
  • Horizon Pack and Ship
Sorry the Job you are looking for is no Longer available

Job Summary
Location
Radcliff ,KY
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
03 Dec 2024
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Job Description

About the Role: At Horizon Pack and Ship, we are on a mission to deliver exceptional service and reliability for every customer. As a Front Line Worker, you will be the face of our company, helping customers with various needs and ensuring a seamless experience from start to finish. This role is perfect for someone with a passion for customer service, attention to detail, and a drive to grow with a rapidly expanding company.Key Responsibilities:Greet and assist customers with a warm, friendly attitude, ensuring they feel welcomed and valued.Manage incoming and outgoing shipments, including packing, labeling, and coordinating with carriers such as DHL, FedEx, UPS, and USPS.Operate and maintain packing, printing, and mailing equipment, ensuring the highest efficiency and safety standards.Maintain an organized workspace, restock supplies, and keep the store area clean and orderly.Process customer transactions accurately and efficiently, including payments, mailbox rentals, and other services.Assist with secure shredding and notary services, adhering to our high standards for privacy and security.Support our commitment to eco-friendly practices by promoting green shipping options and educating customers on sustainability initiatives.Qualifications:Willingness to learn.Ability to prioritize, and manage time effectively in a fast-paced environment.Basic computer skills; experience with POS systems is a plus.Physical capability to lift up to 50 pounds and stand for extended periods.
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