Employer
Register
Sign in
Home
Search Jobs
Blogs
Career Tips
Hotel Front Desk Supervisor
Caesars Entertainment
Sorry the Job you are looking for is no Longer available
Job Summary
Location
Danville ,VA
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
03 Dec 2024
Share
Job Description
Job Description
ESSENTIAL JOB FUNCTIONS:
Trains, motivates, evaluates, supervises and assists in hiring staff to ensure that team members receive adequate guidance and resources to accomplish established job requirements.
Creates shift schedule and approve time when assigned by the Front Office Manager.
Supervises and directs guest check in and check out process and the provisions of transportation services to ensure that procedures are followed and that guests are helped quickly and in a courteous and safe manner according to Lumiere Place standards.
Counsels, guides and instructs the Front Desk Agents in the daily performance of their duties and provides exceptional leadership.
Ensures the needs of guests are being met and are consistent with the standards established by Lumiere Place's management. Attends to guests' complaints and requests as necessary and remains focused on quality guest services.
Count the Managers' Bank and cash in Paid Outs daily at the Main Cage.
Oversee the operations of the hotel as Manager on Duty in the absence of the Front Office Manager and/or Front Office Manager.
Handling complex guest service situations such as room moves and unassigned reservations. Acts as communication center between guests and various internal departments to ensure guest satisfaction.
Perform other duties as assigned by management.
Coordinates with PBX, pool, Reservations, Bell/valet and Housekeeping to ensure guest satisfaction.
Monitors equipment operations to ensure proper function; requests maintenance or revision as necessary.
Monitors stock par levels to ensure adequate supply levels are maintained; prepares supply orders as necessary
QUALIFICATIONS:
Good experience with office machines (such as fax machines and printers)
Good practical knowledge of MS Office particularly Excel and Word and proficiency in English (oral and written)
Strong communication and interpersonal skills
Good organizational multitasking and problem-solving skills
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
EDUCATION/EXPERIENCE:
High school diploma or GED required
2+ years' experience of working on as a supervisor
Casino/Hotel experience preferred but not required
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
May be subject to smoking environment and moderate noise.
Fast paced, high volume environment involving constant
Must be able to stoop, reach and bend as necessary.
Must be able to respond calmly and make rational decisions when handling guest demands in a fast-paced environment.
Other Smiliar Jobs
CHAUFFEUR - CDL (ALL SHIFTS)
Stateline, NV
13 Days ago
Chauffeur- Full Time (Harrah's Atlantic City/CES)
Atlantic City, NJ
11 Days ago
Shuttle Driver (Harrah's and Horseshoe Council Bluffs)
Council Bluffs, IA
16 Hours ago
Heavy Duty Cleaner, Casino - Full Time (Caesars New Orleans)
New Orleans, LA
14 Hours ago
Guest Room Attendant
Golden, CO
14 Hours ago
Housekeeping Room Attendant (FT) (Horseshoe Tunica)
Robinsonville, MS
14 Hours ago
Heavy Duty Porter - Silver Legacy - Full Time - Graveyard (Reno)
Reno, NV
14 Hours ago
Facility Housekeeping Lead
Waterloo, IA
8 Days ago
Room Attendant (Harrah's Metropolis, Illinois)
Metropolis, IL
8 Days ago
Chauffeur Driver (Caesars New Orleans)
New Orleans, LA
7 Days ago
Water Attendant - In Room Refreshment Center - Steady Extra (Horseshoe LV)
Las Vegas, NV
7 Days ago
Chauffeur- On Call (Harrah's Atlantic City/CES)
Atlantic City, NJ
7 Days ago
Hotel Housekeeping Coordinator (Caesars New Orleans)
New Orleans, LA
7 Days ago
Housekeeping Room Attendant - Full Time (Harrah's Joliet)
Joliet, IL
7 Days ago
Room Attendants
Danville, VA
1 Days ago