Join Moxtek as a full-time Sales Customer Service Representative in Orem! This onsite position offers a professional work environment where you can directly contribute to a team that values collaboration and excellent service. You will be part of a high-performance culture that encourages professional growth and emphasizes integrity and accuracy in everything we do. Your contributions will have a direct impact on our customers' experiences and our company's success.
You will be offered great benefits such as medical, dental, vision, and life insurance; a great 401(k) match; Health Savings Account; paid time off; employee discounts; 11 Company holidays; paid parental leave; paid volunteer time off; tuition reimbursement; and professional development. Be a key player in a supportive atmosphere that celebrates achievement while fostering a vibrant team spirit. Apply today to make a difference with Moxtek!
dOES THIS SOUND LIKE YOU?
As a new Sales Customer Service Representative at Moxtek, you will be expected to handle a variety of customer inquiries daily, ensuring timely and accurate responses. You'll collaborate with team members to resolve issues efficiently, demonstrating our commitment to problem-solving and customer satisfaction. Your role will involve processing orders, providing product information, and managing returns while maintaining a clear and professional line of communication with customers.
Daily tasks will also include documenting customer interactions and following up on unresolved issues to ensure a seamless experience. Emphasizing integrity and accuracy, you will contribute to a high-performance environment that prioritizes excellence in service. Your ability to adapt and learn will be crucial as you engage with diverse customer needs in a collaborative setting.
Are you the CSR we're looking for?
To succeed at Moxtek, you will need strong English verbal and written communication skills to effectively engage with customers and convey information clearly. Excellent problem-solving abilities are crucial, enabling you to address customer inquiries and concerns with confidence and creativity. A customer-centric approach is essential, as you will be tasked with understanding and anticipating customer needs. Additionally, strong organizational skills will help you manage multiple tasks efficiently, maintaining accuracy and attention to detail in every interaction.
Collaboration is key; being a team player will enhance the overall performance of the group. Finally, adaptability and a positive attitude will allow you to thrive in our supportive yet high-performance culture, facilitating successful interactions that uphold our commitment to excellence and integrity.
Our team needs you!
If you think this role will suit your needs, great! Applying is a piece of cake. Good luckwe're excited to meet you!