Job SummarynnThe Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks.nnResponsibilitiesnnQUALIFICATIONS:nnAt least 1 year of progressive experience in a hotel or a related field required.nnHigh School diploma or equivalent required.nnCollege course work in related field helpful.nnPrevious supervisory responsibility preferred.nnMust be able to work independently and with minimal supervision.nnKnowledge of Accounting Principles.nnMust be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations.nnMust be proficient in Windows operating systems company approved spreadsheets and word processing.nnMust be able to convey information and ideas clearly.nnMust be able to evaluate and select among alternative courses of action quickly and accurately.nnMust work well in stressful high pressure situations.nnMust be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.nnMust have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.nnMust be able to work with and understand financial information and data and basic arithmetic functions.nnMust be able to work in a self-managed environment.nnMust be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.nnMust maintain composure and objectivity under pressure.nnRESPONSIBILITIES:nnApproach all encounters with guests and associates in a friendly service-oriented manner.nnMaintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.nnMaintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).nnComply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.nnMaintain a friendly and warm demeanor at all times.nnInitiate and complete the End of Day process.nnRun all reports as required for Food and Beverage audit.nnComplete the Night Audit checklist for computer procedures daily.nnBalance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.).nnMaintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards.nnMaintain Front Office computer system operation according to Aimbridge Hospitality standards.nnFulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.nnFollow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific)nnHandle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.nnFollow safety and emergency procedures according to Aimbridge Hospitality standards.nnMaintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards.nnBe familiar with all Aimbridge Hospitality's policies and house rules.nnComplete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills.nnMaintain radio contact with other associates during entire shift.nnHave a working knowledge of security procedures.nnEnsure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates.nnPrepare and distribute the Daily Flash Report as needed.nnTransfer the master or house accounts as necessary.nnDistribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s.nnTrain any new Night Auditors as requested by management.nnRun morning reports according to Aimbridge Hospitality procedures.nnAssign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's.nnFollow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific)nnHandle items for “Lost and Foundâ€_ according to the standard.nnComplete any reports as requested by management in a timely manner.nnComplete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary).nnAs applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests.nnAttend meetings as required by management.nnPerform any other duties as requested by the Guest Services Manager or any other member of management.nnProperty DetailsnnThe AC Hotel San Rafael welcomes you with classic design and intuitive service. We're pleased to join the AC Hotel brand in San Rafael; every element of our hotel is infused with the European soul and Spanish roots that embody our philosophy. Our minimalist-style guest rooms offer the very best, from complimentary Wi-Fi and HDTVs with streaming capabilities to mini-fridges and deluxe bedding. Start your mornings sunny side up with European inspired fare at AC Kitchen, then join us for cocktails and tapas at AC Lounge in the evenings. The stylish bar within the AC Lounge provides an opportunity for guests to relax and bond. Looking to host an intimate meeting in the city. Our hotel boasts includes 925 square feet of intimate, creative meeting space. During your stay, easily get to attractions including Art Works Downtown, and more. Whatever brings you to the city, find a stay beyond the ordinary at The AC Hotel San Rafael.nnAbout Evolution HospitalitynnAs the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.nnCompany OverviewnnAs the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.nnBenefitsnnAfter an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:nnNow offeringDaily Pay! Ask your Recruiter for more detailsnnMedical, Dental, and Vision CoveragennShort-Term and Long-Term Disability IncomennTerm Life and AD&D InsurancennPaid Time OffnnEmployee Assistance Programnn401k Retirement PlannnCompensation MinnnUSD $16.25/Hr.nnCompensation MidnnUSD $20.31/Hr.nnCompensation MaxnnUSD $24.38/Hr.nnApply for this position ( help finding the right job?nnWe can recommend jobs specifically for you!nnEEO StatementnnAimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.nnThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.nnPropertyAC Hotel San RafaelnnPosted Date2 hours ago(11/25/2024 3:02 PM)nnID2024-361217nnLocationUS-CA-San RafaelnnCategoryFront Office/Guest ServicesnnTypeRegularnnStatusPart-TimennCompany : NameEvolution Hospitality