Immediate need for a talented Customer Service Advocate I. This is a 03+months contract opportunity with long-term potential and is located in Honolulu,HI(Remote). Please review the job description below and contact me ASAP if you are interested.
Job ID:24-51082
Pay Range: $18 - $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Kindly take the computer literacy test with the link below:
- Customer Service and Computer Literacy
- Link:
- Respond to member/provider calls .
- Describe the performance expectations/metrics for this individual and their team:
- AHT, ACW, FCR, CSAT, Adherence conformance .
- Orientation with Trainer and going over system access.
Key Requirements and Technology Experience: - Key Skills:Customer Service, Call Center, Computer literate.
- Telephony soft skills/reliable internet connection
- Call Center Representative experience
- Customer service skills / Computer literate
- High school diploma/GED
- Team player skills
- Remote work experience
- Health plans experience
- College graduate
Our client is a leading
Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
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