ABOUT THE TEAMnnShaner Hotels has an amazing opportunity at our 130-room Philadelphia / Ridley Park Springhill Suites, located conveniently near the Philadelphia International Airport. We offer our guests 24-hour shuttle service, indoor pool, indoor bar, and complimentary breakfast.nnABOUT USnnShaner Hotel GroupnnShaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, DESCRIPTIONnnBe available to work a flexible schedule, including weekends, holidays, and varied shifts.nGreet arriving guests/visitors; bid farewell to departing guests/visitors.nAssist guests and visitors into and out of the hotel van, including loading/unloading luggage.nEnsure that all driveways are kept clear; that vehicles are not parked or left standing in illegal spaces.nMonitor all parking areas/levels; report any vehicle/safety hazards; unauthorized personnel or potential security problems to Manager.nMonitor and maintain cleanliness and organization of all work areas; rectify any deficiencies.nIdentify and explain hotel facilities and features to guests while escorting them to the hotel.nRelay accurate directions to guests on inquiries of transportation within the local area.nHandle guest complaints by ensuring guest satisfaction.nMonitor and maintain appearance of hotel van.nEnsure confidentiality of hotel guests and security of guests' possessions.nOther duties as assigned.nnResponsibilitiesnnHotel Van Drivers operate the hotel shuttle/van to transport guests safely and courteously to their desired location(s).nnQualificationsnnValid driver's license in the state of hotel's operations.nExcellent driving record.nMust be 21 years or older.nAbility to provide legible communication and directions.nPrevious guest relations and/or training.nAbility to satisfactorily communicate with guests, management, and co-workers to their understanding.nHigh school graduate or equivalent, some college preferred.nBilingual English/Spanish a plus.nKnowledge of local activities and attractions appropriate for clientele.