Customer Service Associate

job
  • Ollie's Bargain Outlet, Inc.
Job Summary
Location
Taylor ,MI 48180
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
03 Dec 2024
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Job Description

DescriptionnnJoin our team and live the Ollie-tude!: (Ollie’s Core Values)nnBE A TEAM PLAYER- Associates are expected to be supportive and work together.nnBE CARING- How do I treat others with courtesy, dignity, and respect?nnBE VALUE OBSESSED- Live the “good stuff cheap” mindset.nnBE COMMITTED- Operate with grit, passion, tenacity, and action.nnBE GROWING- How do we get better every day?nnBE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.nnOllie’s Associate Benefits:nn20% employee discountnnFlexible SchedulennStrong field sales career growth & talent development culture for top performers.nnThe Customer Service Associate assists customers and helps to maintain the store appearance. The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency.nnPrimary Responsibilities:nnGreet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty.nnAccurately and efficiently operate the register, approve refunds for other associates, and assist with training new Sales Associates.nnAssist with receiving the truck, pricing items, merchandising product, and recovering the store.nnCommunicate customer needs to Team Leaders when necessary.nnMaintain the store appearance and complete any additional responsibilities and/or duties as assignednnQualifications:nnHigh School diploma or equivalent preferrednn6 months of prior retail experience preferrednnAbility to work evenings, weekends, and holidays on a regular basisnnA positive attitude and team player who wants to engage and serve customersnnPhysical Requirements:nnAbility to lift and carry up to 50 pounds.nnAbility to push and pull up to 35 pounds.nnAbility to stand for extended periods and work in a safe manner.nnOllie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran’s status, disability, or any other legally protected status.

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