OverviewnnAbout TPnnTeleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.nnWith more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.nnBenefits of working with TP include:nnPaid TrainingnnCompetitive WagesnnFull Benefits (Medical, Dental, Vision, 401k and more)nnPaid Time OffnnEmployee wellness and engagement programsnnTeleperformance and YounnThrough a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.nnAs the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.nnDid you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit!nnThis position will be based on-site at our Columbia, South Carolina location.nnResponsibilitiesnnYour ResponsibilitiesnnAs a Customer Service Representative,your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.nnHandle and carefully respond to all customer inquiriesnnProvide excellent customer service through active listeningnnWork with confidential customer information and treat it sensitivelynnAim to resolve issues on the first call by being proactivennAppropriately communicate with customersnnQualificationsnnWe’re looking for fearless people – people who are inspired to deliver only the best in all that we do.nnProficient in Spanish and Englishnn6 months customer service experience minimumnnOver 18 years of agennAbility to type 25 wpmnnHigh School Graduate or GEDnnComfort with desktop computer systemnnProven oral & written communication skillsnnLogical problem-solving skillsnnAvailability to work various shiftsnnAbility to use Windows operating systemsnnOrganization and work prioritization skillsnnBe Part of Our TP FamilynnIt is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.nnTeleperformance is an Equal Opportunity EmployernnJob Locations US-FL-North LauderdalennRequisition ID 2024-57351nnCategory Customer Service/SupportnnCountry United States