America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.nnFor more details about America's Best, visit AmericasBest.com ( .nnAt National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.nnAs the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They’re the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers either on the phone or in person.nnHow would you like Sundays off? Yes, every Sunday we’re closed!nnWhat would you do? – The SpecificsnnEnsures high quality customer service while following all safety protocols.nnEnsures a smooth flow of customers through the store.nnAnswers, screens, and forwards incoming phone calls in accordance with National Vision protocol.nnProcesses and understands managed care plans while obtaining document information from the insurance company as needed.nnProvides customers basic and accurate information.nnSchedules and confirms appointments, follow-up visits and classes.nnFiles all patient records daily and pulls patient files for the next day's appointments.nnChecks order status and notifies customers when orders are in or of any delays.nnKeeps reception area tidy and presentable with all necessary materials.nnReceives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.nnParticipates in regularly scheduled mandatory communication meetings.nnAre you the right fit? – The Suitable TalentnnExperience as a Receptionist, Front Office Representative or similar role preferred but not required.nn0-2 years related experience or training preferred.nnExperience handling multiple phone lines preferred.nnStrong customer service skills requirednnStrong organizational skills requirednnMust have open availability.nnEducation: High School Diploma or equivalent.nnTaking care of our peoplennWe understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates – including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.nnPlease see our website to learn more.nnWe are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.