GENERAL RESPONSIBILITIES: While demonstrating excellent customer service, the Licensed Practical Nurse (LPN) at Whitney Young Health (WYH) assists the Medical Providers to provide maximum quality patient care and education. The Licensed Practical Nurse (LPN) is responsible for maintaining an efficient and effective means of patient flow within the Medical Units. The Licensed Practical Nurse (LPN) is also responsible for ensuring a safe environment while in compliance with local, state, and federal regulations (i.e. OSHA, NYSDOH) within exam areas.
SPECIFIC RESPONSIBILITIES:
Age Specific Criteria for LPN:

• Demonstrates knowledge, skills and abilities to provide care to the age groups served (birth and above).
• Demonstrate knowledge of normal growth and development.
• Interpret age-specific responses to treatment.
• Demonstrate knowledge of age-specific safety precautions.
• Demonstrate knowledge of age-specific medication dosages and side effects.
• Communicate in an age-specific manner.
• Provide age-specific data to other caregivers.
• Demonstrate knowledge of age-specific anticipatory guidance.

Operation / Planning responsibilities for LPN:

• Views daily schedule in EMR, and promptly rooms patients.
• Consistently completes assignments in a timely manner with minimal assistance or overtime.
• Seeks and accepts additional assignments.
• Sets up exam rooms, office and stocks supplies daily and as needed
• Assists with orientation of new employees.
• Escorts and directs patients to exam rooms, and support services.
• Adequately prepares patients and exam rooms as appropriate for the type of medical visit.
• Cleans rooms and equipment used in between each patient with provided disinfectant wipes.
• Under the direct supervision of a medical provider or RN, assists with triage procedures.
• Recognizes and communicates changes in patient condition to providers in a timely manner.
• Plans for and demonstrates flexibility in personal work flow in response to changes in patient condition and unit workload.
• Assists patients with the process of eligibility and obtaining services through various patient assistance programs in collaboration with RN Care Coordinator and other team members.
• Ensures paperwork for patients under provider that is assigned is completed (i.e. prior authorizations, transportation services, prescription services, etc).
• Reviews EMR to determine if health screenings are current.
• Maintains license, registration and certifications as required.
• Participates in performance improvement activities as requested.
• Maintains responsibility for attendance and punctuality.
• Maintains efficient, effective flow of patients by establishing work flow priorities.
• Demonstrates knowledge of current immunization practices.

Data collection / Documentation responsibilities for LPN:

• Consistently takes and records accurate vital signs.
• Accurately collects and records patient data.
• Obtains computer patient data as necessary.
• Recognizes high risk situations and reports them immediately.
• Accurately collects CQI data and other data as required (i.e. clinical and referral logs, quality control documents).
• Maintains accurate patient telephone and written correspondence.
• Consistently maintains legible documentation.
• Accurately completes charting, referral, lab and other forms.

Implementation responsibilities for LPN:

• Demonstrates acceptable technical skills in providing patient care.
• Consistently follows established protocols or clinical guidelines in providing patient care.
• Consistently follows infection control policies in administering patient care.
• Consistently provides patient care in consideration of age related requirements.
• Consistently reinforces patient and family teaching.
• Administers medications safely in accordance with relevant policies.
• Assists any provider as needed.
• Considers patient age and special needs in all care rendered.
• Keeps customers informed of delays.

Miscellaneous:

• Demonstrates excellence in both internal and external customer service.
• Understands and is able to effectively communicate HIPAA compliance, corporate compliance and client confidentiality.
• Ensures and/or remains in compliance with local, state, and federal regulation, i.e. DHHS HRSA and NYSDOH, and all accreditation standards (e.g. Joint Commission and NCQA-PCMH).
• Adheres to the National Patient Safety Goals as defined by the Joint Commission and Whitney M. Young Jr. Health Center.
• Completes other duties as assigned.

Requirements
MINIMUM QUALIFICATIONS:
LPN candidate must be a graduate of a registered approved program for Licensed Practical Nurses with current NYS registration. Basic Life Support (BLS) certification required. One (1) to two (2) years patient care experience. Demonstrated excellent customer service and good communication and interpersonal skills.
PREFERRED QUALIFICATIONS:
One (1) to two (2) years physician office experience. Basic computer keyboard knowledge. Flexibility to adjust to schedule changes. Training in laboratory/phlebotomy techniques. Knowledge of managed care requirements.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.
Salary Range: $26.39 - $31.98 hourly