About Old NavynnForget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.nnWe opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.nnAbout the RolennIn this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a role model to employees to support selling behaviors and the execution of tasks in specific areas of expertise. You will focus on leading processes, executing tasks, and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to role model and teach your team and drive behaviors to deliver a best-in-class customer experience.nnWhat You'll DonnConsistently treat all customers and employees with respect and contribute to a positive work environment.nnPromote customer loyalty by educating customers about our loyalty programs.nnAll leads are expected to become experts of the brand's selling behaviors by role modeling these behaviors with every customer who walks through our doors and allowing us to provide an exceptional customer experience.nnSupport sales leader during (non-peak) hours, with the customer as the primary focusnnSupport the store leadership team by collaborating effectively with employees and ensuring work tasks are completed in a timely and efficient mannernnBuild and share expertise in the product lifecyclennSupport completion of work before or after the store operating hours, inclusive of opening and/or closing checklistsnnLeverage omni-channel to deliver a frictionless customer experience.nnEnsure all compliance standards are met.nnWho You ArennYou embody Gap Inc’s Purpose, Mission, Vision, Values and BehaviorsnnProvides clear and direct communication of expectations.nnAbility to utilize technology effectively to engage with customers and team to meet goalsnnDemonstrate interest and initiative towards continuous improvement and growthnnAgreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.nnAble to maneuver around the sales floor, stockroom and office and can lift up to 30 pounds.nnBenefits at Old NavynnMerchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.nnOne of the most competitive Paid Time Off plans in the industry.*nnEmployees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*nnExtensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*nnEmployee stock purchase plan.*nnMedical, dental, vision and life insurance.*nnSee more ( of the benefits we offer.nn*For eligible employeesnnGap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.nnUS CandidatesnnPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc’s quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.’s face mask and proof of vaccination policy as said policy is no longer effective.