Come join our amazing team and work from home!nnThe Loss Mitigation FHA Claims Specialist will be responsible for preparing, filing, and following up on all FHA home retention claims timely and accurately according to investor/insurer guidelines. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $23.00 to $27.00.nnWhat you’ll do:nnPrepare and file all HUD claims timely and accurately according to investor/insurer/CMS guidelines and requirements.nnFollow up semi-daily on all outstanding claim proceeds.nnPerform a loan level reconciliation for all final claim proceeds between the amount claimed, the amount paid, and the outstanding loan indebtedness including all escrow and corporate advances. Correct error files when identified by cancelling claim and/or processing a refund request to HUD.nnProvide posting instructions for all claim proceeds within 24 hours of the receipt of the claim proceeds.nnReview, follow-up and ensure the timely and accurate completion of all regular scheduled steps.nnInput the completion date on the date the action occurs.nnObtain approval, and modify the scheduled date to a date in the future when a step in the process cannot be completed.nnPerform routine follow-up on a daily basis.nnKeep Supervisor informed of all trends and problems including, but not limited, claim denials/curtailments, processing delays, etc.nnDocument all servicing, action taken, delays, follow-up, and phone conversations in the system notesnnEnsure all claim documents are imaged timely.nnMaintain and controls the HUD audit file.nnPerform other duties as assigned.nnWhat you’ll need:nnHigh School Diploma or equivalent work experience; some college preferred.nnOne (1) to two (2) years’ mortgage servicing default experience preferred.nnPrevious FHA claims experience preferred.nnUnderstanding the loss mitigation and claims processnnExcellent written and oral communication, organizational and time management skills. Ability to communicate effectively with all levels both internally and externallynnStrong attention to detail and ability to problem solve.nnStrong interpersonal skills with a focus on teamwork and quality on loan evaluation.nnOur Company:nnCarrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: .nnWhat We Offer:nnComprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.nnAccess to several fitness, restaurant, retail (and more!) discounts through our employee portal.nnCustomized training programs to help you advance your career.nnEmployee referral bonuses so you’ll get paid to help Carrington and Vylla grow.nnEducational Reimbursement.nnCarrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.nnEEO/AAP EmployernnNotice to all applicants: Carrington does not do interviews or make offers via text or chat.nnCarrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.