Job SummarynnLeading SHI’s transformative AIprogram,MindsparkAIis an exciting team within the Advanced Solutions Group of SHI that is building newAI-poweredapplications anddigital experiences for our internal users,customersand partners.nnThe Product Operations Analystenables our Product Management team to quickly make data-driven decisionsand drive execution of AI initiatives. They synthesize data from multiple systems into cohesive reports and dashboards that inform strategic directionand accurately trackprogress towards goals. They instrumentandmaintaina metrics platform toset standards forhow Product data is collected and reported against.Theycollaboratewith other business units to drive consensus and alignment related to ongoing Product initiatives.Theyfacilitaterecurring Product meetingsand standardize product processes.Theywillbe responsible forconductingcoaching, training, and Product overview sessions for various teams throughout the organization.Theyempower SHI’s AI culture throughcommunity buildinganduse case development.nnAbout UsnnSince 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.nnOver 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:nnOur commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.nnContinuous professional growth and leadership opportunities.nnHealth, wellness, and financial benefits to offer peace of mind to you and your family.nnWorld-class facilities and the technology you need to thrive – in our offices or yours.nnResponsibilitiesnnInclude but not limited to:nnImprove efficiency for theProduct Management team to make decisions.nnEstablish andmaintaina metrics platform to report against goals, outcomes, roadmaps, progress,capacity, and costs.nnCollaborate effectively with Product Managers, Product Designers, Architects, Development Managers, and stakeholders to achieve tangible business outcomes.nnStandardize Product processes, including but not limited to meeting cadences, experimentation tracking and feedback, feature documentation, collecting usage data, feedbackand creating and maintaining roadmaps.nnOrganize and run various Product meetings around planning, progress towards goals, roadmap updates andsalesenablement.nnDrive alignment between Product Management, Sales,and Development teams.nnProvide the Product Managementteamaccuratedata to ensure they can make decisions in real time and tell concrete stories related to our Product strategy.nnHands-oncommunity building and engagement todrivea culture of AI at SHInnQualificationsnnBachelorsdegree or relevant work experiencerequirednn5+ years of relevant Project or Product Management experience.nnProven experience in project management of complex deliverables with limited resourcesnnExperience with agile software developmentmethodologiesnnRequired SkillsnnSuperb brokering skills: regularly achieve consensus between teams and individuals, with a focus on simplicity.nnExperience building reports within an analytics platform.nnA track recordforimproving processesand operationstosolve business problems.nnKnowledgeof agile and scrum software development methodologies.nnExcellent interpersonal communication and strong verbal and written English skills.nnHigh intellectual curiosity and comfortable working in a burgeoning spacennPreferred Qualifications/SkillsnnPreviousexperience creating andmaintainingProduct roadmaps.nnCustom report development usingPowerBIor related tooling.nnExperienceestablishingand trackingobjectivesand key results.nnExperience with Product Management tools such asProdPad, Amplitude,Pendo.nnExperience with prototyping, surveying, and user research initiatives.nnExperience working with public clouds such as AWS, Azure and GCP.nnExperienceinstructing AI systems through promptengineeringnnUnique Requirementsnn25% of travel may berequiredto partner conferences/events or customer sites asneedednnAdditional InformationnnThe estimated annual pay range for this position is $75,000 - $150,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.nnEqual Employment Opportunity – M/F/Disability/Protected Veteran Status.nnRefer a friend to this job ( help finding the right job?nnWe can recommend jobs specifically for you!nnJob Locations US-RemotennRequisition ID 2024-18070nnApproved Min (Total Target Comp) USD $75,000.00/Yr.nnApproved Max (Total Target Comp) USD $150,000.00/Yr.nnCompensation Structure Base Plus BonusnnCategory Technical Presales/Post Sales