Location:nn11700 W Capitol Dr, Wauwatosa, Wisconsin 53222 United States of AmericannU-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.nnU-Haul Offers:nnCareer stabilitynnOpportunities for advancementnnMindset App ReimbursementnnGym Reimbursement ProgramnnHealth insurance & Prescription plans, if eligiblennPaid holidays, vacation, and sick days, if eligiblennLife insurancennMetLaw Legal programnnMetLife auto and home insurancennDiscounts on Apple products, Dell computers, cell phone plans, hotels, and morenn401(k) Savings PlannnEmployee Stock Ownership Plan (ESOP)nn24-hour physician available for kidsnnDental & Vision PlansnnBusiness travel insurancennYou Matter EAPnnLifeLock Identity Theft ProtectionnnCritical Illness/Group Accident InsurancennDave Ramsey’s SmartDollar ProgramnnReservation Manager Agent Responsibilities:nnAssist with calls from and to customers.nnHelp support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.nnReview reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.nnAssist with the Company’s U-Box portable storage product.nnMinimum Qualifications:nnHigh school diploma or equivalentnnWorking knowledge of office equipment such as multiline phones, phone etiquette, Word and emailnnProficient in customer service, time management and multitaskingnnU-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.nnU-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.