Retail Supervisor, General Merchandise

job
  • Barnes & Noble Education, Inc.
Job Summary
Location
Syracuse ,NY 13235
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
04 Dec 2024
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Job Description

IntroductionnnBarnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other – uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community all while being part of a company that is consistently rated as a great place to work - and where employees love what they do.nnOverviewnnBarnes & Noble College is seeking a creative, driven, adaptable, and customer-focused team member to work varying or set schedules on a weekly basis year round as a part-time Supervisor in the General Merchandise department. The Supervisor in GM may assist customers with school supplies, electronics, dorm, convenience, gifts, and clothing while assisting the management team with the daily operation of the store. You will be a subject matter expert for the GM but must also remain knowledgeable of other operational areas to provide outstanding customer service.nnResponsibilitiesnnA Supervisor in General Merchandise will need a high level of energy to work in a multi-faceted department ensuring the appeal of the selling floor and displays and the availability of merchandise. You must be knowledgeable about department and store operations, and provide outstanding customer service to the academic and co-curricular community.nnExpectations:nnMaintain a presence on the sales floor to hang, fold, shelve, peg merchandise to a particular standard using a planogram or general merchandising guidelines.nnAbility to use department specific technology such as CORE or Intrepid to answer questions, recommend products, place orders, locate items, search inventory, or meet customer needs.nnGreet customers, describe merchandise, recommend products, and finalize sales.nnClean the store and merchandise to maintain an appealing sales floor.nnAssist with processing sales transactions involving cash, credit, or financial aid payments.nnPart-time positions require availability to work on a weekly basis year round. Schedules may be set or vary to meet the needs of the store and hours will be less than 30 per week.nnPhysical Demands:nnFrequent movement within the store to access various departments, areas, and/or products.nnAbility to remain in a stationary position for extended periods.nnFrequent lifting.nnOccasional reaching, stooping, kneeling, crouching, and climbing ladders.nnNew York Pay Transparency Information (Only applicable in New York State stores):nnPay: Part-time General Merchandise Supervisor pay range $17.00/hour.nnBenefits available include:nnGet paid sooner! Daily Pay earned wage access is available to all store employees.nnEmployee DiscountnnPaid sick time (accrued based on time worked)nnEligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)nnCommuter BenefitsnnEligibility for each plan may Include a waiting period and may require the employee to enroll during a stated eligibility period.nnCOVID-19 Considerations:nnOur stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.nnQualificationsnn2+ years’ experience in a retail setting preferred.nnCandidates must be a minimum of 18 years of age to be considered for employment.nnHigh school diploma/GED preferred.nnOutstanding customer service skills to match customers to products that meet their needs.nnBasic reading, writing and accounting skills required.nnExcellent customer service and communication skills needed.nnStrong interpersonal, communication, and problem solving skills.nnAbility to work a flexible schedule including evenings, weekends, and holidays.nnEEO StatementnnBarnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.nnJob Locations US-NY-SyracusennID 2024-15032nnCategory Retail Sales AssociatennPosition Type Regular PT

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