JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIESnnIF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK:nn Summary:nnThis position clarifies company policies and procedures, investigates employee grievances and assists management in the proper interpretation and consistent application to ensure a fair and consistent resolution.nnPrimary Duties and Responsibilities: includes but not limited to:nnAssists management in the proper interpretation and application of company policies and consistent application of discipline proceduresnnProvides guidance to departments to create and manage employee performance improvement plansnnInvestigates and documents employee complaints and grievances to ensure compliance and a fair resolutionnnAssists in training management on company policies and procedures in order to improve employee relations and management skillsnnFacilitates appeals processes to ensure the fair treatment of all Mohegan Sun employees (i.e. Administrative Requests, Boards of Reviews and Step 5 Appeals)nnRecommends reviews and processes employee discipline and terminationsnnManages specialized projects (i.e. unemployment claims, translations, licensing review, policy review and surveys)nnSecondary Duties and Responsibilities:nnReviews and approves departmental re-bidsnnTrains employees to participate in the Board of Review ProcessnnMinimum Education and Qualifications:nnAssociates’ Degree in Human Resources or a related fieldnnMust have two years of Employee Relations or supervisory experiencennWorking knowledge of employment laws and experience in resolving employee grievancesnnMust have excellent written and verbal communication skillsnnMust have proficiency in Word and ExcelnnIn lieu of a Degree and previously mentioned experience, four years of Employee Relations or supervisory experience may be considerednnCompetencies: Incumbent will master the following competencies while in this position:nnAbility to multi-task and work in a fast paced environment with frequent interruptionsnnThorough understanding of company policiesnnRemains objective, exercises sound judgment and ensures confidentialitynnTraining Requirements:nnKnowledge of Mohegan Sun corporate and department policies and proceduresnnMust complete the Core Supervisor Training coursennMust complete the Core Business Training coursennPhysical Demands and Work Environment:nnOffice work environmentnnMust be able to sit in front of a computer screen for extended periods of timennMust be able to work various shifts and flexible hoursnnThis is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan Sun reserves the right to make changes in the above job description whenever necessary.nn#JoinourwinningteamnnWork Shift:nnRegularnnKnock, knock. Hear that sound? That's opportunity!nn.nnMohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.nnWhat began in 1996 as a gaming destination in southeastern Connecticut with a handful of Team Members has expanded into a premier entertainment enterprise with over 10,000 team members across the globe. What drives our success is the centuries-old philosophy of the Mohegan Tribe “The Spirit of Aquai”. Its principles of welcoming, mutual respect, cooperation and building relationships have shaped our culture, and serve as the foundation that we live by with every guest and team member interaction today, and for generations to come.