"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".
Job Title: Onboarding Specialist
Location: Salt Lake City, UT or Phoenix, AZ (Hybrid Couple of times in a Month)
Duration: 12 Months contract
Pay range: $20/Hr to $25/Hr on W2
Job Description:

• CAS Global Client On-Boarding team is looking for a team member to support an assigned portfolio of prospects, assists with general on-boarding activities, implement tickets, set up deposits accounts, perform Admin IDV tasks and supports the journey of a prospect in becoming a client.
• The role serves as the first point of contact for addressing daily requests from prospects, and provides technical support needs for a variety of client operational issues and bank transaction inquires.
• The right candidate will positively influence the client experience by effectively communicating and delivering accurate resolution of a prospect inquiry or application and providing guidance on a prospects financial business needs in timely manner.
• The role maintains effective communication and strong partnerships with field relationship advisors and relationship managers.
• Serve as email coordinator as assigned and effectively manage a universal, client facing, departmental email box within service level agreement and in a highly professional manner.

Responsibilities:

• Strong written and verbal communication skills with passion for delivering world-class client experiences.
• Highly motivated self-starter with an impeccable work ethic and intense focus on delivering results and meeting established deadlines.
• Detailed-oriented with a keen eye for accuracy & quality of work.
• Ability to multi-task, handle high volumes via work queues, and effectively manage time to meet service level agreements.
• Ability to learn and follow complex regulatory requirements, complex corporate structures, and complex procedures with accuracy.
• Resourceful in researching inquiries and providing solutions in complex scenarios.
• Must be comfortable handling challenging and complex conversations with clients in a highly professional manner.
• Professional, thorough, and organized, verbal and written communication, with emphasis one effective follow-up skills
• Prior experience working in a consultative client facing role requiring client communication via telephone, video conference & email.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.