Job Overview:
The primary role of the STNA is to provide direct patient care to Hospice of Cincinnati patients under the direction of a registered nurse. The STNA will assist with, and/or perform, basic activities of daily living, including bathing, feeding, assistance with ambulation, etc., and the STNA will serve as a provider of companionship and emotional support, even during times of crisis. The position is responsible for knowing safety policies and following approved procedures.
Job Requirements:
2 years High School Education in General Studies
Age 17 with work permit
Successful completion of Home Heath Aide competency skills checklist as required by Medicare regulations during orientation including Basic Life Support for Healthcare Providers (BLS)
STNA Certification OR Completion of Nursing Student Clinical Training is required OR May consider applicants interested in successful completion of STNA program upon hire
Clinical and customer service experience
Job Responsibilities:
Performs basic patient care tasks under supervision of a nurse, including bathing, feeding, assistance with ambulation, provider of companionship and emotional support, even during times of crisis; follows regulatory and organizational processes and practices to promote a safe clinical environment
Communicates effectively with the patient's interdisciplinary team, including patient and patient family members
Performs basic cleaning duties in and around patients' immediate living areas
Performs equipment and supply related quality checks and reports problems/malfuctions appropriately. Restocks supplies as needed. Monitors supply rooms & reports missing supplies.
Complies with regulatory and organizational documentation requirements to ensure accurate reporting of clinical interactions and patient status; ability to demonstrate a basic understanding of technology for documentation purposes
Other Job-Related Information:
Working Conditions:
Climbing - Occasionally
Concentrating - Consistently
Continuous Learning - Consistently
Hearing: Conversation - Consistently
Hearing: Other Sounds - Frequently
Interpersonal Communication - Consistently
Kneeling - Frequently
Lifting <10 Lbs - Consistently
Lifting 50+ Lbs - Consistently
Lifting 11-50 Lbs - Consistently
Pulling - Consistently
Pushing - Consistently
Reaching - Consistently
Reading - Consistently
Sitting - Occasionally
Standing - Consistently
Stooping - Frequently
Talking - Consistently
Thinking/Reasoning - Consistently
Use of Hands - Consistently
Color Vision - Occasionally
Visual Acuity: Far - Consistently
Visual Acuity: Near - Consistently
Walking - Consistently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
Serve: ALWAYS...
* Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
* Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
* Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS...
* Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
* Offer patients and guests priority when waiting (lines, elevators)
* Work on improving quality, safety, and service
Respect: ALWAYS...
* Respect cultural and spiritual differences and honor individual preferences.
* Respect everyone's opinion and contribution, regardless of title/role.
* Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS...
* Value the time of others by striving to be on time, prepared and actively participating.
* Pick up trash, ensuring the physical environment is clean and safe.
* Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS...
* Acknowledge wins and frequently thank team members and others for contributions.
* Show courtesy and compassion with customers, team members and the community