Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

In addition to managing a wide variety of events at the complex, this position also serves as a multi-faceted event manager for producing all levels and types of events including in-house, amphitheater, and swim meets. Prepares event outlines and scaled drawings of event areas. Coordinates equipment and personnel service distribution and other functions and duties as required by the event. Serves as lead on-site contact with event promoter from planning the event, move in of event to the facility, the actual event and move out of the event. As Manager of the event, supervises facility operations including outside contractors and facility employees. Prepares and compiles and communicates lessee event expense information for use by the business department in financial settlement of the event.

This role will pay between $55,000 to $70,000 annually. 

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

About the Venue

The Greensboro Complex is a versatile multi-building facility that serves the community of Greensboro and its surrounding areas.  It hosts a wide array of events, such as athletic competitions, cultural arts showcases, concerts, theater performances, educational activities, fairs, exhibits, as well as public and private gatherings, including conventions, convocations, trade shows, and consumer shows. It plays a crucial role as a hub of community activities and significantly contributes to the regional economy.  The Complex is made up of nine venues, the largest being the renowned 22,000-seat First Horizon Coliseum, which has a storied history of hosting prestigious ACC and NCAA basketball championships, and a concert history featuring legendary artists like Paul McCartney, Garth Brooks, and Elvis Presley, as well as today’s biggest artists like Drake, Bad Bunny, and Taylor Swift.  The Complex also includes the 167,000-square foot Special Events Center, encompassing three exhibition halls, a 4,500-seat mini-arena, and eight meeting rooms. Additionally, there's White Oak Amphitheatre, Piedmont Hall, the Novant Health Fieldhouse, Greensboro Aquatic Center, The Terrace, ACC Hall of Champions, and the 300-seat Odeon Theatre.  As one of the most actively booked facilities in the country, the Greensboro Complex annually hosts over 1,100 events. Its extraordinary flexibility and reputation have earned it worldwide acclaim among promoters, producers, event planners, and patrons alike.

Responsibilities

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• Serves as primary on-site contact with every promoter for events ranging in gross revenue to potentiallyin excess of $1M. Position is primary on-site contact for planning of the event, move in of the event intothe facility, the actual event, and move out of the event; requiring that this manager frequently adaptall internal and external resources to often changing scenarios. Supervises facility operations includingoutside contractors and facility employees during the event. Determines staffing requirements and reactsto changes brought on by security concerns, fluctuations in attendance, weather and cancellations/latearrivals. This position assumes a high level of financial/budgetary responsibility and is required to actquickly and make sound financial and practical/operational decisions regarding changes throughout theplanning process and on the date of the event.
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• Serves as facility representative for all events. Develops detailed operational and financial plans anddiagrams for the Published Event Document and distributes same to facility personnel forimplementation of a contractual obligations and conditions prior to the event. Oversees division staffingthroughout the event and coordinates with resources to meet the fluctuating needs of Tenants,Performers and Promoters. Coordinates with in-house and 3rd party security and food vendors to assureoptimal patron satisfaction. Coordinates event preparation with event prep supervisors, crew and management.
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• Assists tenants in arranging for supportive services and represents facility management in resolvingproblems encountered by tenants and technical staff.
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• Monitors assigned event requirements as interfaced with other events and activities scheduledthroughout the Complex. Exhibits working knowledge of all event related and departmental proceduresin order to facilitate proper coordination of activities.
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• Prepare and correlate lessee expense information in order to support Finance department in financial pre-settlement and final settlement activity.
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• Employees are expected to perform all duties listed in their position descriptions, as well as other related duties as assigned. All employees will exercise resource stewardship and report known or expected irregularities to the immediate supervisor to ensure compliance with policies/procedures.
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Qualifications

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• Knowledge of functionality of Coliseum venues. Knowledge of event management procedures. Ability to establish and maintain working relationships with divisions within the facility, contracted vendors/services and clientele including high profile touring promotion agencies. Ability to maintain an excellent public image for the facility. Maintains knowledge of current concert tours, conventions and trade shows including concert production trends.
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• PHYSICAL REQUIREMENTS, WORKING CONDITIONS AND OCCUPATIONAL EXPOSURES: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job: Duties and Responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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• More than two thirds of the time is spent standing. More than two thirds of the time is spent walking. Less than one third of the time is spent sitting. More than two thirds of the time is spent fingering, handling or feeling with hands. Between one third and two thirds of the time is spent reaching with hands and arms. Less than one third of the time is spent stooping, kneeling, crouching or crawling. More than two thirds of the time is spent talking or hearing. Between one third and two thirds of the time is spent lifting up to 10 pounds. Less than one third of the time is spent lifting up to 25 pounds. The position requires close vision. The position requires distance vision. The position requires peripheral vision. The position requires depth perception. The position requires the ability to adjust visual focus. Less than one third of the time is spent working in outdoor weather conditions. The noise level is usually moderate.
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• Education: Bachelor's Degree Experience: 4 to 6 years of related experience.
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Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people , improves our service , and raises our excellence . Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.