POSITION FEATURES:nnPaid one on one training and education provided ?nnEmpower, engage and train dialysis patients on peritoneal and home hemodialysis using state of the art training programs and equipment?nnPrimarily works in the clinic setting and conducts initial home visits with another staff member present?nnPosition functions as an onsite Patient Educator and Case Manager for patients with various shifts and work hours?nnPURPOSE AND SCOPE:nnSupports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements.nnFunctions as part of the home therapy health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a Registered Nurse. Participates in the implementation and evaluation of patient care.nnDUTIES / ACTIVITIES:nnCUSTOMER SERVICE:nnResponsible for driving the FMS culture through values and customer service standards.nnAccountable for outstanding customer service to all external and internal customers.nnDevelops and maintains effective relationships through effective and timely communication.nnTakes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.nnPRINCIPAL RESPONSIBILITIES AND DUTIES:nnUnder the direction of a Registered Nurse, provides direct patient care for assigned patients in compliance with physician orders, state nurse practice laws, company policies and procedures and all pertinent regulatory requirements.nnAdministers intravenous medication in accordance with physician orders and state nurse practice laws.nnAssists Home Therapy RN/Coordinator in the identification, evaluation, and training of candidates for the home dialysis program.nnResponsible for accurate documentation of information related to the patients training and treatment. Ensures that the information is documented appropriately in the individual patient record and entered into the Medical Information System.nnResponsible for ongoing monitoring, assessment, and intervention for home patients including: home visits, clinical appointments, additional training sessions or reviews, lab studies and annual studies such as x-ray and EKG. Responds appropriately to problems or emergencies ensuring the correct actions are taken to achieve resolution.nnResponsible for compliance with patient supply procedures, appropriate documentation and ensuring maintenance of all durable medical equipment, i.e. preventative maintenance, water analysis.nnPerforms monthly chart audits and reports results to RN/Coordinator or Manager.nnMonitors the Peritonitis Rate and PET test results. Reports the outcomes to the attending physician(s), the Quality Assurance Committee, and Home Therapy RN/Coordinator or Manager.nnUnder the direction of the Home Therapy RN/Coordinator or Manager, collaborates with the physician to make changes in patient treatment plans as needed.nnCollaborates with Home Therapy RN/Coordinator or Manager and physician to schedule back-up treatments when necessary.nnParticipates in education of pre-dialysis and existing ESRD patients regarding treatment options.nnPrepares home supply inventory packages and monitors for efficient use of supplies.nnMaintains current knowledge base in the operation of all dialysis related equipment that is utilized in the program and in the field, i.e., hemodialysis machines, water treatment systems, peritoneal cyclers, and peritoneal assist devices. Acquires information and knowledge in current practices related to dialysis principles and techniques by participating in scheduled in-service classes.nnTrouble-shoots equipment problems with the patient via telephone communication and ensures appropriate resolution.nnEnsures all blood spills are immediately addressed according to FMCNA Bloodborne Pathogen Control Policies.nnParticipates in staff meetings as scheduled.nnAssists in short term and long term patient care plan meetings.nnAssists with provision of educational in-services regarding home therapies to in-center staff, hospitals, or nursing programs as needed. Participates in training to facility staff in the principles, concepts and practice of the FMS Customer Service Model.nnActs as a resource person for other staff members.nnOther duties as assignednnPHYSICAL DEMANDS AND WORKING CONDITIONS:nnThe physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.nnEmployees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.nnDay to day work includes desk and personal computer work and interaction with patients, facility staff and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.nnThe work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.nnEDUCATION:nnGraduate of an accredited School of Practical Nursing (LPN, LVN).nnCurrent appropriate state licensure.nnEXPERIENCE AND REQUIRED SKILLS:nnOne year medical-surgical nursing experience preferred.nnHemodialysis experience preferred but not required.nnICU experience preferred but not required.nnSuccessfully complete a training course in the theory and practice of hemodialysis.nnSuccessfully complete CPR certification.nnMust complete the Nurses Technical Training Program upon hire or soon thereafter.nnGood communication skills - verbal and written.nnEO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender IdentitynnFresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.