Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for designing and executing test environments for Quality Assurance Engineers. Tests products and software to ensure quality and a successful rollout. Assists in managing project teams, developing test strategies and designing quality assurance practices. Leads Engineering teams in investigation process which includes identifying, reproducing and documents defects, bugs, or problems. Maintains technical quality assurance and control systems and activities. Utilizes clearly defined standards, methods and procedures for inspecting, testing and evaluating the precision, accuracy and reliability of company products. Assists product support areas in gathering and analyzing data. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.

Job Description

Core Responsibilities

• Collaborates with Product and Development teams to identify product and technical requirements. Reviews and verifies requirements and design specifications for validity in overall product design, with an emphasis towards product testability and verification.
• Contributes to the development of Quality Assurance test philosophies and methodologies. Identifies viable test strategies in order to support testing product functionality.
• Reviews literature, patents and current practices relevant to the solution of assigned projects. Publishes detailed test strategies, test plans and test cases.
• Develops test cases and detail test scenarios for Quality Assurance Engineers and oversees their execution, tracking and automation. Ensures proper execution of regression test procedures and automated test suites and scripts. Participates in design, code and functional product reviews to facilitate white-box test design.
• Reviews project progress, evaluates results and recommends corrections in technical applications and analysis.
• Leads in the identification and resolution of problems and defects. Initiates investigation processes, identifies and reproduces bugs or defects and drives issues and improvements to resolution.
• Serves as a guide and mentor for junior-level Quality Assurance Engineers. Provides technical leadership and consultation with regards to practices, procedures and techniques.
• Supports trials of new infrastructure designs/services.
• Works with vendors to troubleshoot problems when necessary.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Preferred Qualifications:

• Proven experience in manual testing with a strong emphasis on SQL competency, writing and executing SQL queries for data validation
• Work closely with engineers and product owners to design and implement test cases, while also utilizing SQL skills to perform in-depth data analysis and validation
• Troubleshoot data-related issues and assist in data integrity checks

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Leadership; Quality Assurance (QA); Quality Assurance Processes; Data Analysis; Data Validation; Quality Assurance Plans; Quality Assurance Management (QAM)

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years