The 1nnstnnShift full-time Customer Service Representativennin our Waxahachie, TX facility isnt just a job its a starting point to an awesome career with a great company. We hire motivated individuals who want to grow with us. We will equip you with the knowledge and skills you need to succeed. We have an incredible track record of promoting from within at our facility.Opportunities to advance into higher roles of responsibility and pay are everywhere. You can be our next success story!nnThis role is perfect for an individual who approaches their work professionally, loves to be a part of a team, and wants to help us get better every day. If that sounds like you, come join this industry leader!nnJob HighlightsnnFull Time - 1^st^ShiftnOvertime OpportunitiesnAdvancement OpportunitiesnDailyPay Partners (Work Today, Get Paid Tomorrow)nnHeres What Youll Get To DonnSuccessfully enter/process orders for the following products: Standard stock lengths, custom stock lengths, standard doors, custom doors, door hardware, brake-metal, curves, sunshades.nAccurately create purchase orders for buy-out items.nAccurately create jobs in the ERP system (Vantage) for custom doors, custom stock lengths, and buy out items.nCreate door fabrication sheet for OBE quotes, custom take-offs, architectural drawings, and shop drawings.nCoordinate with production to schedule product delivery dates to meet customers needs.nField questions from customers regarding product, lead times, and order status.nIdentify issues that would cause delays in material delivery, communicate internally and with customers to resolve such issues and satisfy customers delivery requirements.nnHeres What Were Looking FornnGlass and Glazing experiencenRegular and predictable attendance, safely perform tasks and adherence to all safety policies and procedures are essential functions of your job.nMust have experience in a construction related customer service role, preferably in the glazing or architectural aluminum industry.nMust have strong math skills. Able to inches to feet and inches and vice versa.nStrong customer service skills as well as ability to negotiate customer conflict.nIndustry experience a plus.nMust be able to communicate effectively and conduct themselves professionally; excellent written and verbal communication skills.nOrganized, self-starter with the ability to handle numerous projects and prioritize workload with minimal supervision.nProfessional and pleasant telephone etiquette.nGood computer skills in Microsoft Windows environment. Basic knowledge of Oldcastle BuildingEnvelope standard products and their applications a plus (Accelerate, VVQuote, Vista Vision, EPICs).nnreasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the jobnnWork Today, Get Paid Tomorrow!nnOldcastle BuildingEnvelope has partnered with DailyPay to offer you the ability to access your earnings before your next paycheck based on current hours worked.Certain terms and conditions apply.nnWhat OBEOffers YounnCompetitive paynPaid time offn10 Holidays (inclusive of 2 floating holidays)nMarket competitive 401(k) matchnIndustry-leading medical, dental, and vision benefitsnShort-term and long-term disability coveragenLife InsurancennAbout OBEnnAt OBE, we believe the work of our employees truly matters. From apartments in New York to office buildings in Toronto, stadiums in Dallas, and universities in Atlanta, our teams contribute to the projects that shape the world where we live, work, heal, and play.nnOBE delivers products to a broad customer base of architects, glaziers, contractors, and developers serving diversified residential and commercial construction end-markets. ith over 6,700 employees, we operate 82 manufacturing and distribution facilities in five countries.nnIf you want to help us build something great- we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager for consideration. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!nnOBE is an Affirmative Action and Equal Opportunity Employer.nnEOE/Vet/Disability--If you want to know more, please click on thislink.nnOldcastle BuildingEnvelope is an E-Verify Employer.nn#OBEnnEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)nnEqual Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity