Overview
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This is a Full-Time Patient Care Representative role.
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42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest – employees who share our vision and culture.
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Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.
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Responsibilities
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n - Interact with patients in a positive professional manner via telephone and in person
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n - Review and educate patients on treatment plans and financial responsibilities
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n - Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
n - Respond to and reply to requests for information
n - Maintain strict compliance to HIPPA and patient privacy
n - Perform other related job duties as assigned
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Qualifications
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n - Excellent customer service skills
n - Clear speaking and telephone voice
n - Positive attitude and energetic personality
n - Comfortable in computerized environment
n - Ability to multitask
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