Patient Care Representative

job
  • 42 NORTH DENTAL LLC
Job Summary
Location
Braintree ,MA
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
10 Dec 2024
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Job Description
Overview
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This is a Full-Time Patient Care Representative role.

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42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest – employees who share our vision and culture.

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Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction.  The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists.  With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.

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Responsibilities
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  • Interact with patients in a positive professional manner via telephone and in person
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  • Schedule and confirm appointments
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  • Review and educate patients on treatment plans and financial responsibilities
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  • Accurately confirm insurance benefits, communicate and collect patient payment obligations. 
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  • Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
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  • Respond to and reply to requests for information
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  • Maintain strict compliance to HIPPA and patient privacy
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  • Perform other related job duties as assigned
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Qualifications
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  • Excellent customer service skills
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  • Clear speaking and telephone voice
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  • Positive attitude and energetic personality
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  • Comfortable in computerized environment
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  • Ability to multitask
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