Job Purpose Perform complex tasks and projects involving the implementation, analysis, support, maintenance, and administration of switches, WAN equipment, wireless infrastructure, and network monitoring software. Essential Functions Design, configure, and implement enterprise networks including routing, switching, firewalls, wireless, VPN, MPLS, etc. Build and develop network documentation and best practices, technical policies, and procedures regarding LAN/WAN activities Coordinate and implement network-related hardware and software installations/upgrades Maintain all aspects of network security, stability, updates, and new policies Monitor network systems and troubleshoot problems Monitor and support VOIP phone systems Escalate support to third-party support vendors as needed for network and infrastructure issues (includes connectivity, WAN/LAN performance, MPLS circuits) Support on-call requirements as needed Support network-related tickets inside the service desk Protect the organization's value by keeping information confidential Continually update professional knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations Communicate with co-workers, management, and others in a courteous and professional manner Demonstrate regular and punctual attendance Abide by all regulations, policies, work procedures, and instructions Comply with all food safety requirements, training, policies, and procedures Perform other job-related duties as assigned Qualifications (Education, Experience, Competencies) Bachelor's degree in a computer science related discipline and/or equivalent work experience 8+ years of experience in a local area network environment designing and analyzing network systems Deep knowledge of Cisco switches and configs, VLANs, IPSec, and firewalls Solid knowledge of Cisco, Aruba, and Ubiquiti Access Points: Cisco WLCs and Aruba Central and ClearPass Experience configuring, deploying, and maintaining OOBM devices Experience in Network Capacity Planning, Performance, and Monitoring/Management Experience in one or more routing protocols: OSPF, EIGRP, BGP, and Multi-path BGP CCNA certifications preferred Experience with SSE or SASE products desired Experience with WiFi Audits utilizing an Ekahau device desired Ability to work cross-functionally, convey complex issues, and maintain confidentiality Ability to organize and maintain high attention to detail Ability to prioritize, manage multiple priorities, and work under pressure in a fast-paced business environment Ability to think quickly and handle frequent change Self-motivated, goal oriented, quality driven, and capable of working independently with minimal supervision