About Us Within the sweeping panorama of the north Georgia foothills, Chateau Elan began with the planting of the vineyards in 1981. From these lush vines has grown a 3,500 acre conference and leisure destination. We welcome your interest in applying for a position with Chateau Élan Winery & Resort. For many years, we have served our guests with the highest level of products and service in luxury resorts. We owe our growth and success to our associates who have served our guests with dedication and pride. The key to our continued growth is found in satisfying and exceeding our guests’ expectations. We look for people with personality, energy, enthusiasm, excellent grooming and commitment. We nurture and train our associates throughout their tenure here. They, in turn, provide the highest level of guest service making Chateau Élan the special place it is today. Overview Manage the day-to-day operations of the restaurant and room service for breakfast, lunch, and dinner periods as directed by the Outlets Manager. Direct the day-to-day operations of the bar operations. Responsibilities Investigate and analyze current activities or information and make logical conclusions and recommendations. Ability to make decisions based on established policies and procedures. Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members. Retain and motivate associates within the various outlets. Assist with the implementation of company programs and manage the operations of the Restaurant, Room Service, and any other food and beverage outlet as required to ensure compliance with LSOPs and SOPs, safety regulations, and federal, state, and local regulations. Forecast, implement, monitor, control, and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses. Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects. Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations, and ensure quality service. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications More than two years of post-high school education. Two years of full employment in a related position with this company or other organization(s). Hotel experience preferred. Requires thorough knowledge of restaurant/hotel practices and procedures. Supervision/management communication skills are required. Effective verbal and written communication skills. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental, and financial wellness. For your physical and mental wellness, we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick, and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal, and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. J-18808-Ljbffr