Sales and Service Technician

job
  • Bridgestone Americas, Inc.
Job Summary
Location
,CA 92345
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
12 Dec 2024
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Job Description
Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. We offer each teammate competitive pay, formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe in championing all perspectives, individuals, and teams because we understand the importance of seeing the world and our business through many different lenses. Position Summary The retail Sales and Service Technician (SST) is a hybrid role intended as a key pipeline for future career growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services. Successful individuals will learn all aspects of store operations and flex between interacting with customers and efficiently completing basic vehicle service tasks. Pay Range: $16.50 - $24.70 Responsibilities Hybrid Role Customer service, sales, customer issue resolution - 75%. Basic vehicle service tasks, oil, tires, fluids - 25%. Store operations, opening/closing, inventory, displays - as needed basis. Growth and Career Development Role May assist Manager or act as Manager-On-Duty in certain circumstances to support development. Learn all aspects of store operations and flex between front/back shop tasks. Minimum Requirements High School Diploma or equivalent. Valid automobile driver's license. Customer service and career growth mindset. Ability to learn and perform basic vehicle service tasks. Ability to learn and operate store systems. PREFERRED QUALIFICATIONS 2-year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset. Previous consumer retail sales experience. Previous automotive experience a plus. Previous management/supervisory experience a plus. OUR CREW KNOWS BENEFITS Medical, Dental and Vision – Starting day 1 for all our teammates. Paid vacation and holidays. On-the-job training and company-funded ASE certifications. Tuition reimbursement program. Flexible work schedule. 401(k) match. On-demand pay (daily pay) program available. OUR VALUES GIVE BACK TO YOU Professional Development: We’ve got the resources to help you level up. Community Involvement: We pride ourselves on working with our local communities and giving back. Integrity & Teamwork: Our drive is to do things right, always, together. J-18808-Ljbffr
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