Position Purpose: Cashiers play a critical customer service role by providing customers with fast, friendly, accurate, and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by: Expediting price checks. Approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. Providing first level escalation for customer issues. Assisting in the supervision, coaching, and training of other Front End Associates. Participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1 years of Cashier experience. J-18808-Ljbffr