Must-haves

3+ years' experience working hands on in an enterprise Data Center (130+ racks/400+ servers)

Expertise responding to L2/3 tickets (preferably remedy or ServiceNow)

Tickets may include but not limited to - Racking + stacking, network equipment issues, replacing drives, cabling, cooling provisioning

Strong communication, interpersonal skills and professionalism

Plusses

Experience working in a regulated environment

Sunbird (DCIM)

Day-to-Day

Insight global is seeking a Data Center technician for a top pharmaceutical client in Boston, MA. This person should have experience working in a large Data Center and global environment, as well as 24/7 support. Joining a team of technicians and sys admins, this person will be a tech resolving technical (hardware/network/electrical) issues via ServiceNow.

Pay Range

$40-$48/hr