Responsibilities

• Training Plan Development: Develop annual and monthly training work plans and task assignments based on company's training requirements.
• Drive Training Execution and Target Achievement: Includes training data indicator management, self-operation and joint-operation course management (organize & instruct), instructor management (specifically non-internal trainers), specialized training, training audits, training inspections, etc., to ensure target achievement and training quality.
• Operations Talent Reserve and Training: Inventory and reserve manpower qualifications (operations managers, store managers, shift leaders, baristas), promote the execution of backup Individual Development Plans (IDPs), and ensure that manpower reserves effectively support business needs.
• Rational Resource Allocation and Coordination: Estimate and control training resources (including internal trainers, training stores, training classrooms, etc.), and allocate resources reasonably.
• Training Course Organization and Implementation: Responsible for organizing and delivering courses, such as high-performance store manager courses, joint-operation theoretical training, etc.
• Assisting in Building Operational Talent Pipeline and Organizing Reviews: Build talent pipelines for operations managers, store managers, shift leaders, baristas, promote the execution of backup IDPs, and organize store personnel qualification reviews.
• Administer and maintain the Learning Management System.