Join our Cleveland Residential team!

Our vision is a world of peaceful relationships with food, weight, and body image, where everyone with an eating disorder can experience recovery. We believe that exceptional, individualized care leads to lasting recovery from eating disorders. That’s why our teams are comprised of compassionate, dedicated professionals from a variety of backgrounds who collaborate to provide the very best evidence-based care for our clients at all levels of care. 

Position Overview

Are you a dynamic leader with a passion for making a difference? Do you thrive in fast-paced, client-centered environments? Join our team as a Residential Site Director and take charge of an exciting Residential Practice in beautiful Cleveland Heights, Ohio!

Schedule: Monday - Friday, on call every 4 weekends

What You'll Do:

• Lead and inspire! Oversee the daily operations of our residential treatment facility and manage its dedicated team.
• Drive excellence by implementing and executing on strategic plans to meet operational, financial, and clinical goals.
• Collaborate with clinical leaders, community partners, and internal teams to ensure access to care and strong clinical outcomes.
• Cultivate relationships with community stakeholders, referral sources, and provider networks to enhance program visibility and drive admissions.
• Foster a positive, inclusive, and culturally competent environment where both staff and clients feel supported.
• Innovate and implement solutions to continuously improve patient engagement and satisfaction.

Key Responsibilities:

• Oversee day-to-day operations, analyzing program performance and ensuring access to high-quality care.
• Partner with Human Resources to hire, mentor, and develop a strong team, while handling essential HR functions such as performance management and staff reviews.
• Maintain and exceed census goals for our residential programs while ensuring top-tier clinical documentation and compliance.
• Build strong staff relationships through clear communication, leadership development, and a supportive work culture.
• Manage program expansion, client waitlists, and overall service delivery to optimize site efficiency.
• Provide clinical supervision and maintain a caseload to stay connected to client needs.
• Actively partner with sales and outreach to participate in speaking engagements and provider connections both locally and nationally.

Who You Are:

• Experienced Leader: 3+ years of management (site and personnel) experience in healthcare, with a preference for expertise in eating disorders.
• Therapeutic Rockstar: Master’s degree in the behavioral sciences (Social Work, Counseling, Marriage and Family Therapy, etc.) with active licensure (LCSW, LMFT, LPC, or equivalent).
• Client-Centered Clinician: Experience in individual and family psychotherapy, and ideally board-approved for clinical supervision.
• Innovator & Visionary: You’re excited to lead with a clear vision, bring new ideas to the table, and create a lasting impact.
• Outreach Partner: Actively build brand awareness alongside our sales & marketing teams. Network via provider engagements and educational talks, and build a real community presence within Charlotte and its nearby cities.

Why Join Us?

• Collaborative Culture: Be part of a supportive, client-first environment where your leadership will help shape the future of care.
• Opportunity for Growth: Take the reins of a growing program with room for expansion and innovation.
• Impactful Leadership: Make a real difference in the lives of individuals and families by overseeing programs that offer hope and healing.

Ready to lead with purpose and passion? Apply today!

What we offer:

Employee Benefits: We understand the importance of a well-rounded benefits package. That’s why we’re dedicated to providing a range of plans to meet your needs.  

For full-time employees, we offer: 

• HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield) 
• Dental insurance (Delta Dental) 
• Vision insurance (EyeMed) 
• Short-term and long-term disability insurance 
• Company-paid life insurance 
• 401(k) plan available two months after start date 
• Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation 
• Paid time off is a crucial part of maintaining work and life balance. Our generous PTO plan accrues annually and begins with your first whole pay period. Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO.