About us:

As Ireland and Britain’s largest tour operator, we offer fully inclusive and expertly guided vacations to Ireland, Britain, Iceland and Italy from group travel to highly curated private itineraries. We set our own high standards for delivering excellent vacations with state-of-the-art luxury coaches, prompt and pleasant customer service, the best hotels, and carefully chosen visits and entertainment. CIE Tours makes it easy for travelers to immerse themselves in a new place with exclusive access, authentic experiences, and in-depth knowledge that, in the spirit of Celtic heritage, often begins with a story.

SUMMARY:

The Revenue Analyst is responsible for supporting and implementing revenue management practices for the company. This includes analyzing market demand, competitive analyses, implementing pricing strategies, and managing inventory to optimize yields based on demand and supply. The ideal candidate will have a strong understanding of the travel industry and revenue management principles.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Revenue Management

• Implement revenue management operations, procedures and best practices
• Manage and develop day to day yield operations
• Support strategic and tactical action in collaboration with marketing and sales teams to ensure revenue goals are met

Pricing

• Implement pricing strategies in line with industry best practices
• Perform competitive benchmark studies and follow market trends
• Support various departments with individual pricing detail and requirements
• Advise and collaborate with departments to maximize channel performance
• Analyze overall monthly tour performance and provide summary report with recommendations on strategies to improve long-term company performance
• Ensure all related systems and data are configured correctly, validated and working to full capacity

Inventory Management

• Create and maintain a rolling demand calendar
• Analyze inventory data to identify trends and opportunities for improvement
• Report on inventory performance to management

Reporting

• Provide daily, weekly, monthly and annual reporting as required
• Provide weekly dynamic forecast of expected results, variances and budget comparisons
• Daily pick-up analysis, strategy adjustments and reporting

Other responsibilities

• Build and maintain strong working relationships with all levels of staff
• Adhoc requests made by management

REQUIRED QUALIFICATIONS AND EXPERIENCE:

• Bachelors or Master’s Degree in Tourism, Hotel Management, Finance or Economic Studies.
• 3 - 5 years of hands-on Revenue Management experience.
• Advanced knowledge of MS Excel.
• Knowledge of the following software a plus: Salesforce, Qlik, Tableau, Softrip, PowerBI, GDS, CRS, Extranets
• Business Development DNA and commercial minded.
• Sound ability and knowledge to develop standards of operations and strategic processes.
• Good analytical and numerical skills for fast data crunching.
• Ability to work under own initiative in a highly pressured environment.
• Good listening skills and the ability to anticipate business needs.
• Able to develop relationships with 3rd parties and the Sales teams.
• Capable of prioritizing between revenue generating actions and time-consuming tasks with low yield impact.