Summary:
Total Safety is looking for a Merchandiser Coordinator that would be responsible for delivering and stocking VMI bins and industrial vending machines in remote locations on-site at our customer location in Austin, TX. In addition, the Onsite VMI Coordinator performs preventive maintenance and relocating vending bins and VMI racks as needed. You will also be required to drive a company vehicle at times for local deliveries.
Total Safety is the world's premier provider of integrated safety and compliance services and the products necessary to support them, including gas detection, respiratory protection, safety training, fire protection, compliance and inspection, industrial hygiene, onsite emergency medical treatment/paramedics, communications systems, engineered systems design, and materials management. Our Core Values are People, Safety & Wellbeing, Accountability, Responsibility, Empowerment, Honesty, Transparency, and Integrity.
Role qualifications :

• Excellent customer service skills
• High School Graduate or a GED equivalent
• Must have basic math and reading skills
• Ability to pass drug and alcohol test
• Sense of Urgency
• Physical ability to lift 50 lbs., stand or walk for long periods of time
• Basic knowledge of tools and equipment
• Mechanical aptitude and housekeeping skills
• Professional and neat appearance and positive attitude
• Organizational skills
• Basic computer knowledge
• Mathematical skills
• Excellent telephone sales personality skills and clear communication
• Ability to work independently
• Ability to multi-task and shift priorities

Position responsibilities:

• Provide timely and accurate filling of daily orders and transfers
• Match products on order by part number
• Match order quantity for each item
• Follow labeling directions and requirements for each customer
• Maintain the overall cleanliness of inventory
• Perform other related duties as assigned
• Greet customers and assist with customer inquiries
• Provide excellent customer service
• Scan and load order into computer system
• Close and secure on-site storage at end of each work day
• Build positive customer relationships
• Fulfill all customer needs by pulling product from warehouse as needed
• Abide by specific customer contract agreements
• Handle cancellations or changes in VMI order and communicate changes with the related departments
• Coordinate with customers and related departments within the company
• On-call as needed
• Perform other related duties as required

Essential skills and experience:

• Able to work in fast-paced, self-directed environment
• Strong customer service background
• Exceptional verbal and written communication skills
• Excellent telephone and basic computer skills
• Decision-making, problem resolution and creative thinking skills
• Ability to multi-task activities and shift priorities

Nonessential skills and experience:

• Warehouse, logistics, and delivery experience

Total Safety and its subsidiaries afford equal opportunity in employment to all individuals regardless of race, color, religion, sex, age, national origin, pregnancy, familial status, disability status, veteran status, citizenship status, genetic information or any other characteristic protected under Federal, State or Local law. Total Safety is an Equal Opportunity Employer.