The Contracts Analyst is owner of operational excellence from a pricing perspective. The incumbent has direct responsibility for delivering outstanding customer experience to an assigned Product of commercial pricing. The incumbent handles the execution of tactical processes such as contract price offerings, contract set up intake, price management and troubleshooting. It is also required to use business analytics to influence customer collaboration. The incumbent analyzes contract data to proactively mitigate pricing errors, lead when they occur and communicate with the customer on corrective measures, coordinate with partners. The CA collaborates extensively with Finance, Marketing and Strategic Accounts. Qualified candidates should be able to work from our Markham site.

Major Responsibilities:

• Generate all types of contract maintenance changes (expiry, add-on, price change) received from internal partners. Recommend course of action based on investigation and analysis of current state.

• Produce customer-facing documentation outlining the changes with accuracy and timeliness (MS Excel, MS Word)

• Implement complete contract price data management by ensuring new contracts set up meet established requirements and all pertinent files associated with the contract are current and filed appropriately.

• Demonstrate strong analytical reasoning for commercial partners in order to support contracting decision making.

• Perform data compilation and analysis using analytical tools and systems with consistent accuracy.

• Ensure controls established are followed and appropriate approvals are documented. Raise appropriately.

• Maintain SOX and HCC documentation as required. Act as gatekeeper of contract set up activities.

• Investigate Pricing Discrepancies until resolution while assessing priority to reduce revenue impacts and process inefficiencies

• Effectively utilize all tools and systems as requested by Management.

• Innovate contracts related process improvements that will add new value for the organization

Qualifications

Job Knowledge Requirements:

• A minimum of a university degree is required. A degree in Business or Finance is preferred.

• A minimum of 3 years of experience in Finance or Contracting & Pricing or related business experience within Pharmaceutical or medical devices.

• Excellent communication (verbal and written) and problem-solving skills, outstanding customer service orientation

• Self-motivated with the ability to multi-task and effectively handle priorities

• Communicate with credibility and confidence through various forms (email, phone)

• Ability to work in a dynamic environment

• Superior attention to detail.

• Analytical capabilities using Excel primarily

• Excellent command of English language, written and spoken

• High Proficiency with MS Excel. Strong use of MS Word, MS Outlook, SAP (ERP), business intelligence systems and other desktop applications.

• Bilingualism in French (asset)

• Hybrid remote & office deskwork, requiring sitting, using computer