WHO WE ARE

Touché! has been growing since 1995. We are a media agency powered by Omnicom Media Group, a world leader in marketing communications. Our creativity and passion have enabled us to obtain large national accounts; Numerous provincial, national and global awards; And the title of agency of the year in Canada in 2015, 2017, 2018, and 2020!

We are constantly reinventing ourselves. As media becomes more complex, so does our realm of expertise. We are continually improving our strategy and planning of traditional, digital and social media. We support our clients in all their media needs, from search engine marketing (SEM / SEO), business intelligence, programming and distribution!

Touché! has refused to become a "big company", choosing instead to be a "big start-up". Innovation, collaboration and passion are our core values and we care about our employees. We are looking to expand our passionate team.

WHAT WE ARE LOOKING FOR

As an Associate Director, you will manage the day-to-day functions within the Strategy/ Client Services Team to ensure that Clients receive work that reflects Touché’s standards in a timely fashion.

Main responsibilities:

Client Liaison

• Maintain regular contact with clients to ensure that needs are being fulfilled, and direct staffing resources to specific tasks

• Maintain a solid understanding of client business to be able to affect solid media solutions.

• Supervise team in the planning, development, and presentation of integrated media recommendations.

• Work with the AVP/Vice-President to ensure that clients are aware of emerging media trends and XLR8 tools as it affects their business

• Maintain harmonious working relationships with the clients’ stakeholders (e.g. Creative Agencies).

• Support the AVP/ VP in the creation of team operating budgets

Client Service Team Administration

• Work with the AVP/Vice-President to ensure that Strategy teams are properly staffed to meet Client needs profitably.

• Work with other AD’s to establish work assignments within the Strategy team.

• Conduct regular status meetings with appropriate members of the Strategy Team to ensure that work is generated to Touché’s standards and that deadlines are met.

• Work with the AVP/Vice-President to monitor Client revenue and provide forecast input as required by Finance.

• Act as a mentor to the Strategy team to ensure that an environment for positive career development exists.

• Create and encourage team spirit and observance of Touché’s Values

• Actively share knowledge with the entire Touché team. (conduct sessions about research, presentation skills, mentoring etc)

Internal Touché Management

• Actively participate in regular meetings among Directors to develop means of improving process at Touché and provide regular status of progress to Senior Management.

• Co-ordinate with other AD’s to ensure that Touché initiatives (Corporate Estimating, Media Landscape) are undertaken as necessary.

• Focus on joint team dedicated to outstanding media insight, innovation and value to clients.

• Be aware of inventory opportunities in corporate portfolio group to meet the needs of the Strategy teams.

• Keep abreast of the media industry and the changing dynamics.

• Provide best practice and policies to Strategy/Client Service Teams.

New Business

• Provide support for senior management by ensuring that the Strategy team maintains its commitment to the New Business program

• Provide regular publicity opportunities on client work

Required skills / competencies

• A solid understanding of the Media business is essential, from both a strategic and execution perspective.

• A basic understanding of marketing and advertising is necessary.

• Minimum of 6 years Media Industry experience.

• Superior personnel development skills are essential. Must be an effective motivator, delegator, and demonstrate an ability to mentor staff at all levels.

• Excellent writing and presentation skills are mandatory.

• Must have a passion for the Media business that is readily apparent to both internal and external audiences.

• Strong organizational skills and rigor

• Creativity and sense of innovation.

• Strong Leadership skills.

WHAT WE OFFER

Touché! is a great place to work with friendly and dynamic team members. Some perks when working at Touché!:

? Full complement of health benefits

? Team Building Gatherings! Touché! throws great events and treats its staff well for their hard work

? Rewards & Recognition program

? Social Committee and Health & Wellness monthly events

? Free breakfast, snacks, specialty coffees and much more

OUR PROMISE

We want you to live an experience that matches your talent!

We are committed to providing you with multiple learning experiences and to help you develop your talent.

We offer a work environment that promotes the sharing of ideas and opinions, fun and success.

We offer you competitive remuneration and benefits that will make you say that choosing us was the best decision!

Show us your talent by sending us your CV! We look forward to meeting you.

Touché! is an equal opportunity employer and is also committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.