Job Summary
Works in collaboration with the providers to assess, plan, provide exemplary patient care and implement a plan of care. Orders, interprets and records results of clinical tests and reports results to physicians.
It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time. - Our team members are part of an environment that fosters team work, team member engagement and community involvement. - The successful team member has a commitment to leveraging diversity and inclusion in support of quality care. - All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".
Responsibilities
Responsibility I: NHRMC Standards of Performance
Ownership - responsible for all outcomes of efforts and actions
Teamwork - demonstrates a willingness to assist co-workers and to accept additional assignments as requested to support the department efficiently
Communication - acknowledge patients and co-workers, listen attentively while maintaining eye contact and speaking to them directly and respectfully
Compassion - Be an advocate for patients, families and teammates. Show them you care and always follow up.
Responsibility II: Patient Care
Assumes overall responsibility for patient flow within the office setting
Obtains all outside medical records and tests results from referring physician Review patient schedule with physician and plan for clinical day
Clean treatment rooms and ensure that proper supplies are stocked and available
Escort patient to treatment room and perform basic routine testing
Inform patients of results of testing and ongoing treatment plan after review with physician
Answer / triage all clinical issues as deemed appropriate by the physician
Ensures that patients have follow up testing and appointment with physician
Develops a working relationship with referring physicians
Responsibility III: Clinical
Recording patient interview, history and chief complaint
Ability to obtain an accurate set of vitals
Ability to perform routine EKG and document accordingly
Strong working knowledge of current medications, dosing information and prescribing requirements
Prepares and administers medications, vaccines and treatments with knowledge of purpose and adverse effects of nursing care provided
Ability to comfortably administer respiratory therapies; i.e.. nebulizer treatments
Change dressings, applying bandages, removing sutures and other first aid procedures.
Phlebotomy and collection of specimens
Providing patient education with regards to office policies, medications, management of diseased, home treatments and special diets
Assisting the physician with exams and minor office surgery
Maintaining supplies, equipment, stocking and sterilizing instruments
Recording accurate refrigerator temperature logs daily, as well as spore testing on Autoclave's
Disposing of biohazard waste according to OSHA standards
Performing accurate, legal, and ethical documentation at all times
Maintains compliancy within regulatory agencies such as HIPAA, OSHA, DNV and CLIA if applicable
Responsibility IV: Accountability of Patient Care
Ensures that patients have all information and questions answered about their health and treatments received, to include future treatment plans
Completes all documentation for observation, planning and evaluation of care provided to patients
Assumes responsibility for tracking patient through radiology, laboratory and all other referrals
Assists physician with History and Physical
Logs and tracks outbound patient referrals to be reported to Manager
Works with pharmacies and insurance companies on prior authorizations as needed
Responsible for inventory of all sample medications, perform monthly inventory on expired medications, reports and disposes of accordingly
Responsibility V: General Practice Duties
Must maintain a current state license, including CPR
Must have physical exam and annual TB skin testing Provide telephone coverage / daily patient call backs
Assist front office staff with filing and other clerical needs
PHI - refrain from discussing Patient Health Information in public in accordance with HIPAA guidelines and policies
Ability and flexibility to cover various medical offices when needed
Adheres to departmental dress codes as observed by director and wears picture identification badge, 100% of the time
Maintains continuing education requirements as required.
Qualifications
Essential:Registered Nurse & Associate Degree
Experience: Experience preferred. Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.
Performs other duties as assigned. Individual will possess commensurate combination of education, experience and qualifications.
Job Opening ID
1027