RESPONSIBILITIES:

• Ensure documents uploaded to centralized print pool are printed, sorted, and mailed timely
• Support work from home employees with any printing and mailing needs
• Analyze, process, and index correspondence
• Process returned mail and forwarding notices by updating address in Patient’s account
• Scan documents into optical imaging system
• Index correspondence in optical imaging system
• Document actions taken in the patient account
• Match corresponding paperwork to accounts
• Handle primary switchboard

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