We are seeking a Senior Learning & Development Specialist - III for a very important client.

Client's firm is seeking a Success Factors Learning system specialist to join the HR - People Technology team. In this role, you will support the business COEs, business training administrators, and end users.

Location: 100% Remote (Pacific Time hours) with hybrid options to our Foster City, CA site

Essential Duties and Functions:

Responsible for carrying out the operational responsibilities of system configurations, data analysis, and reporting functions for the business COE

• Create, edit, and maintain training items, classes, assessments, curriculums, libraries, and assignment profiles

o Teach training admins how to do the point above

• Create new reports

o Teach training admins how to run, save, and/or schedule reports the point above

• Troubleshoot and resolve end user issues within defined SLA through ticketing system (ServiceNow)

• Audit data discrepancies between multiple HR systems and correct data in SuccessFactors Learning

• Provide LMS product capability consultation for content teams; spread awareness about new features/product updates

• Perform system upgrades and communicate system changes to impacted parties and process owners

• Create and maintain training procedure manuals and guides

• Ensure systems are compliant with company system security standards and that security controls are in place.

• Request and manage Production to Stage refreshes

• Create new users in Stage environment if hired after the last Prod to Stage refresh

• Grant admin role to new training admins.

The ideal candidate should/must posses the following qualifications:

Knowledge & Skills:

• 3+ years with hands on SuccessFactors Learning system configuration and system administration experience that demonstrates a solid understanding of how to configure and manage a learning management system

• Experience with loading connectors, importing tools, VLS integrations, OTC integrations, API integrations, editing & managing notifications, and updating security roles and domains

• Experience with deploying regular updates to large-scale enterprise audiences

• Familiarity with course design and learning content authoring tools

• Strong, professional written and verbal communication skills

• Working experience with incident management tools (ServiceNow experience is preferred)

• Implementation and knowledge of APIs including integration with third-party training providers (i.e., LinkedIn) is a plus*

• VLS implementation as systems lead preferred

Required Years of Experience: 3+ years with hands on Success Factors Learning system configuration and system administration experience

Top 3 Required Skill Sets:

a. Create, edit, and maintain training items, classes, assessments, curriculums, libraries, and assignment profiles

b. Audit data discrepancies between multiple HR systems and correct data in Success Factors Learning

c. At least 1 VLS implementation as systems lead

Top 3 Nice to Have Skill Sets:

a. Connector experience

b. Notification experience

c. Role and Domain Security experience

d. SAP Certified Consultant with Provisioning Access.

Unique Selling Point of this role: part-time hours