At CWB , we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by: Putting people first and building relationships with intention
Seeking out and embracing new ideas
Believing that how we do things is as important as what we do
Role Specifications
Opportunity: 4-Month Term, 23 hours/week
Target Start Date : January 2025
Location: Winnipeg, MB.
Everyday Flexibility ? onsite requirements.
The opportunity
The Student, Insurance Administration opportunity provides a unique experience where you will be able to showcase your education while making a real & direct impact on our sales strategy. This role provides excellent customer service through the timely and accurate processing of insurance policies and vehicle registrations, including renewals, cancellations, and expirations, as well as maintain excellent interdepartmental relationships.
What you'll be doing
Attention to detail. Customer service excellence. Highly accountable. V erify and ensure assets have proper insurance and registration in compliance with requirements.
Review and process external insurance policies and registration documents, promptly updating our system to reflect accurate coverage.
Proactively engage with insurance agents and customers to rectify non-compliant policies.
Address insurance and registration cancellations with efficiency, contacting customers and/or insurance agents for timely reinstatements.
Escalate insurance delinquencies following established procedures.
Secure confirmation of insurance for assets ineligible for the Loss Damage Waiver program.
Handle insurance renewals and manage expired insurance reports.
Handle insurance-related correspondence using a variety of communication methods, including issuing letters, and final notifications.
Provide prompt and informative responses to customer inquiries, maintaining a customer-centric approach.
Manage the Loss Damage Waiver program for eligible leases, including quoting fees and processing enrollment or removal from the program throughout the lease term.
Who we're looking for & what you've done
You have administrative experience & operational knowledge built on some formal education (pursuing degree/diploma in a business/finance related field). You must be dedicated & motivated to learn, grow & work hard! A self-starter, independent & accountable. You ask questions, have a real interest in data, sales & finances. Agility is purposeful, you thrive in any environment and are driven by results.
This is an impactful opportunity for you if you are... Success obsessed. You know that a supportive role is a service role. Your expertise empowers & enables teams to perform their best.
Winning aspiration. You're very detail oriented and remarkably well organized. Accuracy and prioritization are your practiced skills and you thrive in a fast-paced, changing environment.
Curious optimizer You're not afraid to continuously learn. New challenges excite you, and you're eager to gain new experiences, enhancing your systems and process knowledge.
Perceptive. You're able to see the bigger picture. Your understanding of banking and documentation together with your financial insight helps you go beyond expectations.
Responsive. You move quickly and efficiently. You do so accurately and with intention. You are proactive by nature, anticipating and preparing yourself and your clients accordingly.
Agile. You're energized when faced with ambiguity and can adjust your approach - with people and problems - to respond efficiently. You can This means juggling competing priorities that arise in a day with a practiced ease and level head.
Technically proficient. Proficiency in MS Word, Outlook and Excel are essential, knowledge of Salesforce is an asset. French is an asset.
What's in it for you?
Your success is our obsession! And our award-winning culture & benefits back it up.
Proudly recognized by Great Place to Work® in 2024 as one of Canada's top 50 Best Workplaces & member of Waterstone Human Capital's Most Admired Corporate CulturesTM Hall of Fame. Career development. We commit to our employees' development and help them reach their professional goals with: organization wide coaching services
mentorship
education support & training programs.
Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups.
Equip your career for growth. Apply today.
As an equitable employer, CWB Financial Group is committed to providing a safe and inclusive environment where a diverse workforce thrives. You are welcomed and encouraged to bring your whole self to work. Dignity, respect and equality are non-negotiables. If you require accommodation during any part of the recruitment or selection process, please reach out.
Closing Date:
* Position closes at 12:01am on the close date identified below.
12/20/2024