ARCANO - Sabores de Esencia Hispana

**Our Vision**
At Arcano, we aspire to be Miami's premier destination for creative Latin cuisine. Each dish delights the palate and shares the rich stories and authentic flavors of Hispanic cultures. We celebrate our diverse culinary heritage through every plate we serve.

**Job Overview**
Our servers' basic job function is to serve each guest to their complete satisfaction while exceeding their expectations. Servers are responsible for positive interactions while serving guests in a friendly and efficient manner. Servers are expected to be attentive to guest’s needs and make them feel welcome, comfortable, and relaxed at all times.

The day-to-day responsibilities include but are not limited to:

General Duties and Responsibilities:

• Attends all restaurant-required meetings and trainings.
• Maintain regular attendance in compliance with Arcano standards.
• Full-time availability with the flexibility to work a variable schedule, including evenings, holidays, and weekends.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform.
• Follow food safety and sanitary guidelines issued by the Health Department.
• Complete assigned side-work in the allocated timeframe.
• Needs to have superior food and beverage menu knowledge.
• Has complete knowledge of the floor plan, table #’s, and stations.
• Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.
• Assist in the training of new employees as required by Management.
• Greet tables within 2 minutes.
• Must explain to the guest the concept and style of dining.
• Must guide the guests on food and beverage menus.
• Make sure to keep the pacing of every course up to our standards to ensure fast and efficient turnover.
• Serve dishes to the correct person without auctioning off the plates, unless to be served for the table. If served to the table, be sure to have sharing silverware ready.
• Ultimately responsible for clearing, maintaining, and resetting tables in a timely fashion.
• Prepare final bill for the guest, present check to the guest, accept payment, process credit card or make change (if applicable).
• Assist with polishing and restocking.
• Responsible for collecting payment for every table.
• When a guest is leaving, always thank them and use their name when able to.

The requirements for this position include but are not limited to:

Required Knowledge, Skills, and Abilities

• High school diploma or equivalent
• Must be of legal age to serve alcoholic beverages, according to local state laws.
• Must have a minimum of 2 years of experience in a high-end fast-paced environment
• Great knowledge of spirits, wines, beers, and classic cocktails
• Alcohol Awareness Certification (i.e. Serv Save, TIPs, etc..)
• Food handling certificate (Preferred)
• Excellent communication skills
• Ability to multi-task
• Attention to detail, cleanliness, and safety
• Patience and customer-oriented approach
• Excellent people skills with a friendly attitude
• Responsible and trustworthy

Physical Requirements:

• Exerting up to 50 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to be mobile for a minimum of 6 hours on your feet. 

**Availability**
Due to the nature of our business, this position requires weekend and holiday availability.

At Arcano, teamwork is at the heart of what we do. You are expected not only to contribute individually but also to enhance collaboration among your peers. Here are some ways you can foster teamwork during service:

• Share important information respectfully regarding guest experiences that may need attention.
• Notify management promptly about any issues affecting service quality or guest satisfaction.
• Take initiative—if something needs fixing or organizing within your area, do it without waiting for direction!

This job description provides an overview of typical responsibilities associated with this role but is not exhaustive—it may evolve based on operational needs and team dynamics. All requirements are subject to reasonable accommodations for qualified individuals under disability laws.

Embrace this opportunity! Join us at Arcano where passion meets creativity—and let’s provide unforgettable dining experiences together!