Microsoft Dynamics CRM Developer/Architect

job
  • Futran Tech Solutions Pvt. Ltd.
Job Summary
Location
Jersey City ,NJ 07390
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
19 Dec 2024
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Job Description
Responsibilities:
  • Work closely with business leaders to understand requirements and translate them into effective CRM and digital solutions.
  • Analyze and document business processes, workflows, and data models. Design CRM solutions aligned with organizational objectives.
  • Administer, configure, and customize the Microsoft Dynamics CRM and Power Platform environment, including entities, forms, views, flows, workflows, dashboards, and reports.
  • Collaborate with cross-functional teams (engineering, sales, marketing, customer service) to ensure seamless integration and adoption of CRM solutions.
  • Develop and maintain comprehensive system documentation, including solution design documents, user manuals, and training materials.
  • Utilize the Power Platform, including Dynamics 365, Power Apps, and Power Automate, to create business process automation, custom applications, and reporting tools.
  • Conduct end-user training sessions and provide ongoing support to ensure user adoption and satisfaction.
  • Identify and troubleshoot system issues, recommend enhancements, and optimize CRM functionality.
  • Stay informed about the latest Microsoft Dynamics and related technology trends. Identify opportunities to leverage new features.
  • Deliver solutions in an iterative manner, promoting efficiency and agility.
  • Coordinate team efforts, assign tasks, and establish clear objectives to enhance productivity and achieve goals.
Qualifications:
  • Bachelor's degree in computer science, Information Systems, Business, or a related field.
  • Proven experience as a Microsoft Dynamics Solution Architect or similar role, with hands-on experience in Dynamics CRM administration and configuration.
  • Profound knowledge of Microsoft Dynamics CRM, including customization, configuration, and integration capabilities.
  • Strong grasp of business processes, particularly in sales, marketing, and customer service domains.
  • Proficiency in using the Power Platform (Power Apps and Power Automate) to develop automation and reporting solutions.
  • Experience in the insurance industry and/or basic knowledge of insurance or financial services.
  • Familiarity with Azure DevOps, including CI/CD Pipelines, blue/green deployments, NuGet packages, etc.
  • Experience with Azure SQL, App Services, API Management, PowerBI, Data Factory, Container technologies (Docker), or other Microsoft Azure resources.
  • Knowledge of CRM best practices, data migration strategies, and system integration methodologies.
  • Strong analytical and problem-solving skills to translate complex business requirements into technical solutions.
  • Excellent communication and interpersonal skills to collaborate effectively with diverse stakeholders.
  • Proactive and self-motivated, capable of working independently and managing multiple projects concurrently.
  • Relevant Microsoft and/or Power Platform certifications strongly preferred (e.g., Power Platform Solution Architect, Power Platform Developer, Microsoft Certified Professional, Microsoft Certified Solutions Associate: Dynamics 365, etc).
  • Prior experience in insurance and insurance technology is highly desirable.
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