General Summary:
Develop broad understanding and application of the automotive industry standards and continually strive for improvements and excellence in all facets of the business.
Essential Primary Duties and Responsibilities

• Responsible for field quality improvement and evaluation activities. (Technical solutions, claim cost reduction, customer complaint minimization, etc.).
• Execute and implement quality activities in compliance with company goals. (JD Power Initial Quality Survey, Vehicle Dependability Survey, Plant Winner, Consumer Report data, etc.).
• Drive and execute quality issue inspections in the field, production lines, and with vendors.
• Execute special projects for production support activities.
• Prepare detailed plans, reports, and schedules for the Quality Assurance team.
• Ensure compliance of regulations, policies, and procedures.

The above typical duties are characteristic of this job and demonstrate a level of difficulty and are not intended to list or limit the duties that may be required or assigned to a team member in this classification.
Qualifications and Job Requirements

• Bachelor's degree in Materials, Mechanical, Industrial, Electrical, or Electronic Engineering or related field along with two (2) to five (5) years of progressive experience in the engineering field in a manufacturing environment preferably within the automotive industry, or an equivalent combination of education and experience.
• Advanced degree in Business Management or related field preferred.
• Ability to travel domestically and internationally.
• Ability to exercise independent judgment and discretion in both exercising company decisions and carrying out essential job duties that affect efficient business operations and its objectives, policies, practices, and conditions.

Reasonable accommodations may be made to those who are able to perform the essential duties of the job.
Specialized Skills and Knowledge Required

• Expert Level using Microsoft Excel, PowerPoint, Word, and Access.
• Experience with SAP system preferred.
• Possess a broad understanding and application of the automotive standards.
• Experience with warranty computer systems.