QUESTIONNAIRE-6-38nn03nnServing the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.nnHOW YOU'LL MAKE AN IMPACT:nnThe Lead Developer, OMS (Order Management Systems) will play a key role within the Retail Technology organization, focusing on the business-critical Order Management platform. In this role, you will lead project delivery, support investigations, participate in software development, and collaborate closely with the business. Your expertise in AI, machine learning, omnichannel solutions, and inventory management will be essential to driving innovation and efficiency within our systems.nnThis role reports to the Director, Store and Order Management Technology in a hybrid schedule based in Atlanta.nnProject/Initiative Delivery (40%):nnThe Lead Developer will be pivotal in implementing OMS solutions, with a focus on leveraging AI and machine learning for optimization.nnLiaise with other internal IT resources (technical and functional) to execute business initiatives, ensuring alignment with omnichannel and inventory (IV) strategies.nnActively participate in brainstorming and working sessions, bringing innovative ideas to the table.nnTranslate business requirements into specific systems, applications, or process designs in collaboration with the Sr. System Analyst, Business Analyst, Solution Architect, or Manager of OMS.nnResponsible for the configuration and development of technical solutions and for coordinating and supporting Integrated Testing.nnRelationship Management and Communication (25%):nnFacilitate decision-making with key stakeholders, ensuring clear communication and alignment across the team.nnDemonstrate exemplary communication skills in written, presentation, and meeting management contexts.nnCollaborate with functional and system analysts, developers, architects, and project managers on a wide range of initiatives, including software development, package installation, and infrastructure upgrades.nnIssue Resolution and SOX Compliance (25%):nnSupport OMS applications, including analysis and root cause resolution of operational issues as they arise, with a strong focus on compliance and AI-driven solutions.nnFollow SOX guidelines defined by Corporate in support of service management and issue resolution.nnBudgeting / Administration and others (10%):nnCreate and manage project documentation.nnSupport or provide input to PMs or Project Leads in estimating resources and effort.nnWE'D LOVE TO HEAR FROM YOU IF:nnMust haves:nn6+ years of Sterling Commerce OMS experience (Preferably OMS on Cloud).nn6+ years of experience in developing order management, retail, and/or supply chain management solutions.nn6+ years of experience with database systems and writing SQL queries and procedures.nnExpertise in AI and machine learning applications within the order management system.nnLead the design, development, and implementation of solutions on the IBM Sterling OMS platform, with a specialization in omnichannel and inventory (IV) management.nnManage project timelines, resource allocation, and deliverables to ensure timely completion of projects.nnHands-on experience with sourcing/scheduling, various fulfillment types (STH, BOPIS, BOSS), payment processing, OMS APIs, agents, and services.nnStrong knowledge of Java, XML, XSL, and SQL querying skills.nnProvide tier-3 support for production issues related to OMS, ensuring timely resolution.nnGuide the team in best practices, code reviews, and advanced troubleshooting.nnCollaborate with stakeholders across departments to gather requirements and ensure alignment with business goals.nnMentor and upskill developers, fostering a culture of continuous learning and improvement.nnCollaborate with business users, analysts, and technical teams to capture functional requirements and translate them into technical specifications.nnDesign and implement new solutions, upgrades, configuration, development, training, and documentation to support business directives.nnExperience in integrated testing, UAT management, problem resolution, debugging, and troubleshooting.nnLead the design, development, and implementation of solutions on the IBM Sterling OMS platform.nnPreferred skills and experience:nnExperience with other IBM Sterling products, such as Call Center.nnFamiliarity with Agile development methodologies.nnKnowledge of DevOps practices and tools.nnUnderstanding of emerging business solutions, technologies, and delivery methodologies in the retail and/or supply chain sector.nnAbility to systematically gather relevant information from different sources to address an issue and make prompt, insightful decisionsnnOUR TEAM MEMBERS:nnLead Courageously:Have a strong sense of personal values that align with our company values.nnCollaborates Broadly:Build cooperation, trust, and thrive in a consensus-driven environment.nnCustomer Focus:Proactively seek opportunities to leverage data and fact-based insights to serve customers and/or internal clients.nnDrive Growth: Set aggressive goals and implement plans precisely.nnCultivates Innovation:Respectfully challenge the "we’ve always done it this way" mentality and explore new ways to achieve desired outcomes.nnMAKE A CAREER AT CARTER'S:nnCareer Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.nn#LI-HybridnnCarters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.