Senior Field Service Technician

job
  • Leonardo DRS
Job Summary
Location
Bridgeton ,MO 63044
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
19 Dec 2024
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Job Description

Job ID: 110738nnThe Leonardo DRS Land Systems business is a recognized leader in the design and integration of complex technologies into new and legacy systems and platforms for global military and commercial customers. We are a 4 year running Top Workplace in the Greater St. Louis area.nnJob SummarynnLeonardo DRS Land Systems is seeking several Senior Field Service Technicians. The ideal candidates will be responsible for providing hands on technical support of DRS Land Systems products. Field Service Technicians are key players in the pre and postproduction life cycle here at Leonardo DRS Land Systems. As a Field Service Technician you may do all or some of the following tasks:nnAssembly and support of prototype productsnnReal world/real time troubleshooting and repair at various customer sitesnnProvide testing support (by helping perform testing, providing technical support, and/or correcting deficiencies as required),nnProvide technical support during training eventsnnCoordinate and perform product upgrades in the fieldnnThis position will also provide work leadership and technical assistance to other technicians. The selected candidates must be able and willing to travel/deploy to CONUS and OCONUS customer locations 50-75% of the time.nnJob ResponsibilitiesnnResponsible for providing a variety of moderately complex technical support for maintenance support, repairs, modification, equipment setup and testingnnMay provide work leadership and technical assistance to lower-level techniciansnnServe as customer contact on technical issuesnnTroubleshoot and resolve equipment issues by utilizing drawings and technical documentationnnConduct repairs and/or modifications using a variety of hand tools and test equipmentnnDemonstrate setup and adjustment of complex equipment for potential users or operatorsnnComplete appropriate written documentation and feedback for onsite service and installationsnnDeliver technical solutions to customers with a high degree of professionalismnnDetermine and recommend which products or services best fit the customer’s needsnnAnalyze test results related to the design and test objectives and adjust equipment to bring within specificationsnnRecord these test procedures and results, numerical and graphical data, and recommendations for changes in product or test methodsnnMay provide formal/informal training of customer personnelnnDemonstrate great customer service skillsnnWork variable shifts and up to 12-hour shifts to perform necessary testingnnExhibit mature, independent judgment and communicates effectivelynnEmployees must be able to maintain and adhere to the customer’s on-site scheduling requirements with no more than 5 unplanned absences during any rolling 12-month period.nnSupport, communicate, reinforce and defend the mission, values and culture of the organizationnnQualificationsnnHigh school diploma or GED with 5+ years of work experiencennMust be able and willing to travel to CONUS (Contiguous United States) locations to perform repairs, upgrades, provide fielding support, and other assignments as required. Technicians can expect to be away from their home of record (St. Louis, MO & surrounding area) 50-75% of the year on averagennMust be able and willing to travel to OCONUS (Outside the Contiguous United States) locations to provide field support. Locations are generally on the European & Asian continents; however, travel to Africa and Australia may be required for future programs. Rotation periods are generally 4 to 6 months at a timennMust have current experience (within the last 5 years) and a moderate level of understanding in one or multiple technical competencies (electrical, mechanical, hydraulics, pneumatics, etc…)nnMust have current experience (within the last 5 years) and a moderate level of understanding in electrical system and wiring harness troubleshootingnnMust have current experience (within the last 5 years) and a firm level of understanding in the used and implementation of hand and power toolsnnMust be able to identify technical and logistical problems and help determine solutionsnnDemonstrate knowledge with advising others on a wide variety of moderately complex technical and logistical problemsnnMust have or be eligible to obtain U.S. passportnnOutstanding communication skills (written and oral)nnExcellent teambuilding and leadership skillsnnAbility to obtain a Department of Defense (DoD) Secret Clearance is requirednnComputer proficiency with MS Office application experience, including Word, Excel and PowerPoint; detailed understanding and use of database technologiesnnU.S. Citizenship required. This position requires an active DOD security clearance or the ability to obtain such clearance within a reasonable time after commencement of employment.nnTaking care of our people is a top priority at Leonardo DRS. We are proud to offer competitive salaries and comprehensive benefits, including medical, dental, and vision coverage, a company contribution to a health savings account, telemedicine, life and disability insurance, legal insurance, and a 401(k) savings plan. We champion wellness programs that focus on physical, emotional, and financial well-being. We develop our talent by offering programs and activities to support career-growth, professional development, and skill enhancement. And we understand there is more to life than work, and the importance of offering flexible work schedules with our 9/80 program, competitive vacation, health/emergency leave, paid parental leave, and community service hours.nn*Some employees are eligible for limited benefits onlynnLeonardo DRS, Inc. and its subsidiaries and affiliates are equal opportunity employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. #LSY

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