Job Description :nnTOP 3 requirements Financial acumen (accounting), initiative, resilience, and bonus skill (adaptability to change)nnDescription:nnUnder direct supervision, the Specialist is primarily focused on execution of basic processing and/or quality verification work following defined procedures. The Specialist is also responsible for routine operational and/or administrative work and escalates any issues. This position will be responsible for client support and quality review functions through telephone or written requests, the timely processing of commercial monetary transactions, and scheduled and non-scheduled loan maintenance by contributing to a high performing work team environment. This process includes loan servicing system input, balancing and related research. Other duties include performance of special instructions and follow up for accurate and timely completion of transactions ensuring compliance with established policies, procedures, and service level agreements. The incumbent will participate as a team member dedicated to supporting the growth and servicing of the portfolio, providing the highest quality of customer service and satisfaction for internal and external customers alike.nnResponsibilities:nnThis role covers a combination of staff within the areas of, retail banking, small business banking, consumer lending, origination and cover a broad range of responsibilities and dutiesnnAdministers defined procedures, analyses, tasks, and report preparation while receiving explicit instructions for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or processnnMay assist in reviewing or ensuring proper documentation or procedures are used for basic activitiesnnPerforms basic routine tasks assigned by manager. May provide service in relation routine billing inquiries, service requests, suggestions, and complaints from customersnnCompletes work by following clearly defined proceduresnnOther duties as assigned:nnPerform tasks as a fully contributing member of a high performing work team.nnProvide world-class level of quality customer service and teamwork.nnAnswer client questions and inquiries that are phoned in directly to Loan Services.nnPerform accurate and timely monetary processing as indicated. This includes the processing of Dollar Transaction Forms and Loan Initial Funding Requests via the Centralized Funding process.nnBalance general ledger entries via Automated Posting Application (APA) to minimize account outages and work with the Accounting department to correct discrepancies in a timely manner.nnPost DDA entries via APA to Hogan system, send out cashier checks and process outgoing wires as needed based on service requests.nnProcess requests received via departmental Quest, databases and internal system including Fee Waiver requests and changes to indicative account information. This would also include transactions such as reapplication of payments, research of missing or misapplied payments, and producing payment history statements. Perform maintenance transactions on CLS including, but not limited to, setting up borrowing base ticklers, Advance Paydown ticklers and other monetary and indicative system changes.nnCareful and timely review and action of various reports to alleviate potential customer impact issues and to ensure system integrity.nnResearch requests to a logical conclusion and execute remedial action. Communicate to the requester the results of research and resolution of the problem effectively and timely.nnPerform quarterly Operational testing as scheduled.nnAssist other team members with daily workload to ensure timely completion and achievement of work team assignments.nnActively pursue development of self to better support team and future advancementnnSkills:nn3-4 years of experience in Accounting Reconciliations & General Ledger.nnFinance/ Accounting background is required.nnBanking experience is a plus to have.nnStrong experience with MS Word, Excel, Powerpoint.nnEducation:nnAssociates degree in accounting or finance or equivalent experiencennAbout US Tech Solutions:nnUS Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ( .nnUS Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.