Do you enjoy defining processes?nnDo you like to build relationships?nnAbout our teamnnLexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.nnAbout the rolennThe role of Senior Business Analyst will support the Head of Global Operations Digital Transformation in driving strategic digital transformation for Global Operations where operational excellence is a critical success factor. The suitable candidate will bring a proven set of skills in digital process transformation and implementing intelligent operations combined with a strong awareness of change management.nnResponsibilities:nn· Analyzing, defining, and documenting complex requirements and business processesnn· Developing moderately complex systems specifications, process flow, and conversion strategiesnn· Creating moderately complex technical and functional user documentation with supervisionnn· Developing new tools, processes, and solutions to meet core product needsnn· Improving processes and specs by researching best practices and analyzing work group datann· Analyzing existing systems, evaluating options for solutions and assessing technical business suitabilitynnRequirements:nn· Have a Bachelor's degree in a relevant disciplinenn· Possess substantial experience in similar rolenn· Have completed the ISEB accredited program or equivalent training to be a valued Business Analystnn· Be proficient in maintaining automated test scriptsnn· Have an intermediate understanding of software development methodologies, platforms, tools, and languagesnn· Have experience using a recognized development methodology (e.g., Agile, SCRUM, KANBAN)nn· Possess exceptional written and verbal communication skills to interact with all levels of organizationnnThe critical success measures of this role would be demonstrated in 4 areas:nnCollaborative end to end value stream mapping to enable high performing operational processes Applying automation across the value stream to deliver relevant performance targets Meeting key measures of success: Influenced Revenue, cost savings, NPS, turnaround time, and Quality improvement. Operational readiness - ensuring the teams have the skills to deliver the new operating model.nnWork in a way that works for younnWorking flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.nnWorking for younnWe know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:nnHealth Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefitsnnRetirement Benefits: 401(k) with match and an Employee Share Purchase PlannnWellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off ProgramsnnShort-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital IndemnitynnFamily Benefits, including bonding and family care leaves, adoption and surrogacy benefitsnnHealth Savings, Health Care, Dependent Care and Commuter Spending AccountsnnUp to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choicennAbout the businessnnLexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.nnSalary rangennTo be added when data can be disclosednnLexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: , or please contact 1-855-833-5120.nnPlease read our Candidate Privacy Policy ( .nnRELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.nnOur purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.nnOur purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.