DescriptionnnSalary Range $17 - $22.45 / hournnAs a Citizens Teller - YOU make a real difference for our customers and the branch team.nnWhat you'll donnYou’ll greet our customers in our lobbies. You’re comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You’ll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. You’ll meet quarterly referral goals, and will confidently cash checks, process withdrawals and deposits. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations.nnWhat you'll getnnMeaningful work & relationships – Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback.nnCommitment to community – Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.nnCareer opportunities, reward, and upskilling – See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you.nnExceptional benefits – Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.nnRequired QualificationsnnHigh School degree or GEDnnMinimum of 1 year demonstrated customer experience, recommending and referring products and services to customersnnStrong listening and communication skillsnnAbility to effectively ask questions and identify needs to enhance and develop a long-term customer relationshipnnAbility to problem solve and provide solutions to customer issuesnnCustomer-centric to deliver exceptional servicennComfortable with using digital technology to support the delivery of business goalsnnAbility to work branch hours, which can include weekends and eveningsnnCompletion of a video interview assessment as part of the application. How to prepare: Set aside 30-45 minute for the self-guided assessment that includes questions and games. Find a quiet place to record and be camera-ready. You’ll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You’ll answer questions, with 1 minute to prepare, 3 minutes to respond, and 1 opportunity to re-record. Share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, allowing our recruiters to review your application and advise you of next steps quickly.nnPreferred Skills/Experiencenn6 months of experience processing transactions (cash and/or digital payments)nnMotivates others, like teammates, business partners, and specialists, through collaborationnnProcess-oriented, energetic, detail-oriented and ability to multitask effectivelynnHours & Work SchedulennHours per Week: 30nnWork Schedule: Varies with branch needs and may require weekends and eveningsnnSome job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.nnEqual Employment OpportunitynnAt Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.nnEqual Employment and Opportunity EmployernnCitizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.nnWhy Work for UsnnAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growthnnBackground ChecknnAny offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.nn12/31/2024