Job DescriptionnnA leading hospital system sitting in NYC is seeking a Technical Business Analyst to join their Corporate Systems umbrella. This person will be supporting the operational technology including physical infrastructure like the hospitals water/heating and cooling systems. This person will be responsible for the following:nnAnalyze and troubleshoot technical incidents related to OT systems, utilizing diagnostic tools and procedures to identify root causes.nnDocument technical issues, resolutions, and procedures clearly and concisely for future reference and knowledge sharing.nnEscalate complex issues to senior analysts for further investigation and resolution.nnAssist senior analysts with ongoing projects related to OT system optimization and maintenance.nnStay up-to-date on industry best practices and emerging technologies within the OT domain.nnParticipate in training programs to develop your technical skills and knowledge.nnWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .nnTo learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .nnSkills and Requirementsnn3-7 years of experience working as a Business Analyst in an enterprise environmentnn- Familiarity with basic IT troubleshooting methodologies.nn- Strong analytical and problem-solving skills.nn- Experience supporting OT systems in an industrial settingnn- Experience working with high level stakeholders, vendors and multiple teams at a timenn- Experience digesting, reviewing and documenting materials nullnnWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to