Immediate need for a talented Desktop Support Technician . This is a 12+ Months Contract opportunity with long-term potential and is located in Reading, PA(Onsite) . Please review the job description below and contact me ASAP if you are interested.

Job ID:24-52373

Pay Range: $20 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Creating and resolving Desktop issues For client employees Onsite and Remote. Primary duties will include standard desktop/Laptop break/fix items
• Receive user calls and offer remote or on-site support.
• Troubleshoot system, office, hardware, and business applications
• Management and installation of equipment in the meeting room (projector, laptop, and videoconference)
• Monitor calls, incidents and requests using client provided ServiceNow tool

Key Requirements and Technology Experience:

• Skills-Troubleshooting, Installation, Configuration.
• Great Customer Service, Desktop Support (Win10 and Office 365). ServiceNow Ticketing system experience a plus.
• 12-24 months Enterprise Desktop Support.
• CompTIA A+ Great to have.

Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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